Avaya 555-250-701 manual Navigating in the Home Screen Pages, Press

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Navigating in the Home Screen Pages

Navigating in the Home Screen Pages

To

Press

 

 

 

 

 

 

Move to the next or previous Home

 

 

or

respectively

screen page

 

 

 

 

 

 

 

 

 

Return to Page 1 of the Home screen

 

 

 

at any time

 

 

 

 

 

 

 

Access the Speed Dial screen

The SpDial softkey

 

 

 

 

Access the Call Log Summary screen

The Log softkey

 

 

 

 

Access the Options screen

The Option softkey

 

 

 

 

Access the Label Action screen

The Label softkey

 

 

 

 

 

Call Appearance and Call Identification Displays

By default, the 2420 telephone has eight call appearance/feature buttons per screen page; 12 call appearance/feature buttons are shown on the first two pages of the Home Screen when Call Center mode is enabled.

Beginning with the first button in the upper left corner of the 2420 telephone and going down, the display identifies the buttons in the left column. These buttons are considered call appearance/feature buttons 1 through 4. On the display, these buttons are identified by default labels a, b, c, etc., where a represents call appearance/feature button 1. The buttons in the right column run from 5 through 8. If Call Center mode is enabled, call appearance/feature buttons 17 through 20 (identified by default labels q, r, s, t) are also displayed (with abbreviated labels) along the bottom of the screen.

When you receive or make calls, the available call identification information is displayed where the date and time appear when the telephone is idle. For example, when you dial an extension, that number is shown and then replaced by the called party’s name and extension. The call identification information associated with an extension is provided by the call processing system. When a call is received from another extension, the caller’s name is shown;

when a call is received from outside, the calling number (if available), “OUTSIDE CALL,” or a trunk identifier is shown.

One call appearance is underlined at all times. When a call arrives at the 2420 telephone, the bell icon blinks on the corresponding call appearance (see “Status Icons” on page 9), which is underlined. After you answer the call, the active call icon is displayed.

Note: If the call appearance is not displayed on the current Home screen

page, use or to locate and answer the appropriate call appearance.

The display remains in call handling mode until you activate one of the other softkey features. After using any of these features, return to Page 1 of the

Home Screen by pressing .

8

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Call Appearance and Call Identification DisplaysNavigating in the Home Screen Pages PressStatus Icons for Feature-Specific Applications Status IconsStatus Icons Icon DefinitionCall-Handling Features Answer a callMake a call Speed Dial HoldRedial Speed Dial screen is displayedSpeakerphone To change from the speakerphone to the handsetTo change from the handset to the speakerphone To end a speakerphone callTransfer Transfer Completed message is displayedTo transfer the current call to another extension Getting Messages ConferenceMessage Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenQuick Access to Speed Dial Entries Insert ModeManaging Your Speed Dial List Entering CharactersDialing Conventions Adding Speed Dial EntriesTo add speed dial entries to your personal directory Editing Speed Dial Entries Edit Name screen is displayedEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDeleting Speed Dial Entries Delete screen is displayedDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenUsing the Call Log Viewing the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedSaving a Call Log Entry to Your Speed Dial List Deleting a Call Log EntryEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenManaging Your Call Appearance/ Feature Button Labels Editing LabelsLabel Action screen is displayed Label Select screen is displayedViewing the Default Labels To view the default labelsRestoring the Default Labels Label Restore screen is displayedTo restore the default labels Confirm Erase All prompt is displayedOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenSelecting Personalized Options Ring PatternDisplay Contrast Options screen is displayedCall Log Setup New contrast level is setVisual Ring Self TestVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode Call Center Mode Display Mode screen is displayedTo set the Display Mode option To erase all personalized settings Erase AllConfirm Erase screen is displayed Language Select Language screen is displayedYour language selection is saved To select a screen display languageUsing Selected Voice Features To call a number using an AD buttonAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonTo cancel Call Forwarding Call Forwarding All CallsCall Park To retrieve a parked call from another extensionCall Pickup and Directed Call Pickup Leave Word CallingMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel a Leave Word Calling message To cancel Send All CallsSend All Calls To leave a message without ringing an extensionWhisper Both people on the other call hear a beepUsing Display Features Call Timer and TimerDirectory To search the directory for a nameTo use the Inspect feature InspectTo place a call to the name shown on the display Tones and Their Meaning Ringing TonesFeedback Tones Rings MeaningCoverage Index NumericsPage
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