Avaya
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manual
Using Display Features Tones and Their Meaning Index
Viewing the Default Labels
Call Timer and Timer
Call Log Setup
Checklist
Safety
Call-Handling Features
To cancel Call Forwarding
Using the Call Log
Insert Mode
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Using Display Features . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tones and Their Meaning . . . . . . . . . . . . . . . . . . . . . . . . 47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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Contents
Digital Telephone User’s Guide
Hearing AID Compatibility
Avaya Inc All Rights Reserved
Contents
Using Display Features Tones and Their Meaning Index
Overview
Support for Call Center Users
Safety Information
Support for Optional Devices
Telephone Components
2420 Telephone Components
Following items correspond to the numbers in Figure
Telephone User Checklist
See
Home Screen
Sample Home Screen
Navigating in the Home Screen Pages
Call Appearance and Call Identification Displays
Navigating in the Home Screen Pages
Press
Status Icons for Feature-Specific Applications
Status Icons
Status Icons
Icon Definition
Answer a call
Call-Handling Features
Make a call
Speed Dial
Hold
Redial
Speed Dial screen is displayed
Speakerphone
To change from the speakerphone to the handset
To change from the handset to the speakerphone
To end a speakerphone call
Transfer Completed message is displayed
Transfer
To transfer the current call to another extension
Conference
Getting Messages
Message
Speed Dial Screen
Sample Speed Dial Screen
Working in the Speed Dial Screen
Working in the Speed Dial Screen
Quick Access to Speed Dial Entries
Insert Mode
Managing Your Speed Dial List
Entering Characters
Adding Speed Dial Entries
Dialing Conventions
To add speed dial entries to your personal directory
Editing Speed Dial Entries
Edit Name screen is displayed
Edit screen is displayed with the Name field underscored
To edit stored speed dial entries
Deleting Speed Dial Entries
Delete screen is displayed
Delete this entry? prompt is displayed
To delete stored speed dial entries
Call Log Screens
Call Log Summary Screen
Working in the Call Log Summary Screen
Working in the Call Log Summary Screen
Call Log Detail Screen
Sample Call Log Detail Screen
Working in the Call Log Detail Screen
Working in the Call Log Detail Screen
Using the Call Log
Viewing the Call Log
Making Calls from the Call Log
Call Log Summary screen is displayed
Saving a Call Log Entry to Your Speed Dial List
Deleting a Call Log Entry
Entry is saved to your Speed Dial List
Entry is deleted from the Call Log
Label Action Screen
Label Action Screen
Working in the Label Action Screen
Working in the Label Action Screen
Managing Your Call Appearance/ Feature Button Labels
Editing Labels
Label Action screen is displayed
Label Select screen is displayed
Viewing the Default Labels
To view the default labels
Restoring the Default Labels
Label Restore screen is displayed
To restore the default labels
Confirm Erase All prompt is displayed
Options Screen
Sample Options Screen
Working in the Options Screen
Working in the Options Screen
Selecting Personalized Options
Ring Pattern
Display Contrast
Options screen is displayed
Call Log Setup
New contrast level is set
Visual Ring
Self Test
Visual Ringing Alert screen is displayed
To set the Visual Ring option
Display Mode screen is displayed
Display Mode Call Center Mode
To set the Display Mode option
Erase All
To erase all personalized settings
Confirm Erase screen is displayed
Language
Select Language screen is displayed
Your language selection is saved
To select a screen display language
Using Selected Voice Features
To call a number using an AD button
Abbreviated Dialing/Automatic Dialing AD
To program a number on an AD button
To cancel Call Forwarding
Call Forwarding All Calls
Call Park
To retrieve a parked call from another extension
Call Pickup and Directed Call Pickup
Leave Word Calling
Message lamp goes on at the called telephone if so equipped
To pick up a call directly for someone else in your office
To cancel a Leave Word Calling message
To cancel Send All Calls
Send All Calls
To leave a message without ringing an extension
Whisper
Both people on the other call hear a beep
Using Display Features
Call Timer and Timer
Directory
To search the directory for a name
Inspect
To use the Inspect feature
To place a call to the name shown on the display
Tones and Their Meaning
Ringing Tones
Feedback Tones
Rings Meaning
Coverage
Index
Numerics
Page
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