Avaya 555-250-701 manual Status Icons for Feature-Specific Applications, Icon Definition

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Status Icons

The icons displayed on the call appearance/feature buttons of your 2420 telephone are explained in the following table. These icons replace the functionality of the green LEDs and equivalent flash rates.

Status Icons

Icon			Definition

		Ringing	An incoming call is waiting to be answered.
			See “Tones and Their Meaning” on page 47
			See “Tones and Their Meaning” on page 47
			for information about the corresponding
			audio alert.

		Active	The call you are currently handling.







		On hold	A call currently on hold.
		On hold	A call currently on hold.




		On soft hold	A call put on hold during a transfer or


			conference.
			conference.

		Feature	Feature on left side of the display currently
		active	is active.

		Feature	Feature on right side of the display
		active	currently is active.

		Feature	Your request is being processed but is not



		pending	immediately available.

In addition, the following icons are displayed in certain feature-specific applications.

Status Icons for Feature-Specific Applications

	Icon			Definition

			Feature	Used by the Call Center Q Time feature.
			status

			Feature	Used by the Call Center Aux Work feature.
			status

			Feature	Used by the Call Center Service Observing
			status	feature.

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenCall Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionAnswer a call Call-Handling FeaturesMake a call Hold Speed DialRedial Speed Dial screen is displayedTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callTransfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenInsert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering CharactersAdding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDelete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenViewing the Call Log Using the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenEditing Labels Managing Your Call Appearance/ Feature Button LabelsLabel Action screen is displayed Label Select screen is displayedTo view the default labels Viewing the Default LabelsLabel Restore screen is displayed Restoring the Default LabelsTo restore the default labels Confirm Erase All prompt is displayedSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenRing Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayedNew contrast level is set Call Log SetupSelf Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display languageTo call a number using an AD button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonCall Forwarding All Calls To cancel Call ForwardingCall Park To retrieve a parked call from another extensionLeave Word Calling Call Pickup and Directed Call PickupMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls To leave a message without ringing an extensionBoth people on the other call hear a beep WhisperCall Timer and Timer Using Display FeaturesDirectory To search the directory for a nameInspect To use the Inspect featureTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings MeaningCoverage Numerics IndexPage