Avaya 15-601127 manual Transfer, To add another party to a call Press Conference

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2.4 Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Notes

The number of parties allowed in a conference is controlled by your phone system.

Two Call Appearance keys are required for the conference feature.

To add another party to a call:

1.Press CONFERENCE.

2.Dial the number of the person you want to add to the call.

3.To add the person to the call, press CONFERENCE again.

If the called party does not answer or does not want to join the conference, press DROP. To return to the held

call, press adjacent to the held call.

4.Repeat steps 1 through 5 for additional conference connections.

To see the details of the different participants in the conference, press and Prev/Next.

Notes

To leave a conference call, hang up.

To display which conference participants to drop from the conference, press DROP. You can then select the participant to drop by pressing the and Prev/Next buttons to display the participant, then press DROP

again.

2.5 Transfer

This feature allows you to transfer a call from your phone to another extension or outside number.

1.With a call in progress, press TRANSFER.

2.When you hear dial tone, dial the number to which the call is to be transferred. Then do one of the following:

To transfer the call without announcing it (an unsupervised transfer), press TRANSFER again. The transfer is complete.

To announce the call before transferring it (a supervised transfer), wait for the called party to answer:

If the called party is willing to accept the call, press TRANSFER again to complete the transfer.

If the called party does not wish to accept the call or there is no answer, press DROP. To return to

the held call, press adjacent to it.

2420/5420 Phone

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IP Office

15-601127 Issue 09a (16 July 2009)

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Contents IP Office 2420/5420 Phone User Guide2420/5420 Phone IP Office Contents Page Chapter Telephone Page Telephone Call Handling ButtonsCall Appearance Keys ∙ a Bridged Appearance∙ a Line Appearance ∙ Call Coverage AppearanceSystem Features Call Appearance Key IconsLogging Off Logging OnNo User DisplayPage Chapter Basic Call Handling Features Basic Call Handling Features Default ring cadences areAnswering a Call To answer an incoming callMaking a Call Clearing a CallTo manually make a call To automatically make a callTransfer ConferenceTo add another party to a call Press Conference Headset Working To clear a headset callTo manually make a call ∙ Press Headset To automatically make a call ∙ Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo end a speakerphone call Speed Dial RedialTo redial a previously dialed number To redial the last number dialedMute HoldTo prevent the other person on the line from hearing you To put an existing call on holdMessage Private CallPage Chapter Using Speed Dials Using Speed Dials Adding a New Speed Dial To add a new speed dialDialling a Speed Dial Number Deleting a Speed DialEditing a Speed Dial Converting a Call Log Entry to a Speed DialChapter Using Visual Voice Using Visual Voice Listen to Voicemails To listen to your Voicemails or your Group VoicemailsTo add a covering message to the copied voicemail Press Pre-RecSend a Voicemail To send a message to another person or Group Press VoiceChanging Your Greeting To change your mailbox greetingTo change your Mailbox password Changing Your Mailbox PasswordPress Password Email Alerts Voicemail TransferTo view or change the current email alert status To transfer the call to another mailboxPage Chapter Using the Call Log Using the Call Log Setting Which Calls are Logged Press Log SetupViewing the Call Log To set which calls are loggedMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListTo make a call from the call log To save a call log entry to your speed dial listDeleting a Call Log Entry Erasing All Logged CallsTo delete a call log entry To erase all logged callsPage Chapter Changing Options Changing Options Ring OptionsTo change the ringer sound To use the Message Lamp for ringing alertsAdjusting the Display Contrast To adjust the display contrastUsing Self Test Default Phone/Erase All SettingsLanguage Automatic Gain Control AGCTo select a language To select Automatic Gain ControlPage Chapter Function Keys Programming your own features Function KeysOverview of the Function Keys Changing the labels of the function keysDisplay Mode ∙ Normal Mode∙ Call Center Mode To change the Display ModeFunction Key Programming Name Description Toggles DataFunction Keys Function Key Programming Name Description TogglesAdmin Pages Shorthand Programming ModeAdmin1 Press Admin. See Display Key Programming Longhand ProgrammingChanging Function Key Labels Chapter System Features System Features IntroductionRing Back Call ForwardingTo use Follow-Me-Here from another extension Diverting CallsTo use Follow-Me-To from your home extension Do Not Disturb Parking CallsVoicemail Following options are available for voicemailDefault Feature Codes Chapter EU24 Expansion Module EU24 Expansion Module EU24 OverviewUsing the EU24 Expansion Module Selecting a Call Appearance/Feature KeyUnderstanding Call Appearance/Feature Key Status Icons ConnectionPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office