Avaya 15-601127 manual Using Visual Voice

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4. Using Visual Voice

Visual Voice gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user- friendly option control.

Visual Voice is accessed by pressing Voice and then selecting from the displayed options:

∙Listen - You can have direct access to your voicemail.

∙Message - You can leave a message directly in a mailbox you specify.

∙Greeting - You can listen to, change or delete your greeting message.

∙Password - You can change your voicemail password

∙Email - You can view or change your email alert status;

∙<Group> - You can have direct access to voicemails for any group you are a member of; if you are the Group Mailbox Administrator.

Note

∙The email option is only available if VoiceMail Pro is installed, and Voicemail Email has been configured for you.

2420/5420 Phone	Page 28
IP Office	15-601127 Issue 09a (16 July 2009)

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Contents IP Office 2420/5420 Phone User Guide2420/5420 Phone IP Office Contents Page Chapter Telephone Page Telephone Call Handling ButtonsCall Appearance Keys ∙ a Bridged Appearance∙ a Line Appearance ∙ Call Coverage AppearanceSystem Features Call Appearance Key IconsLogging Off Logging OnNo User DisplayPage Chapter Basic Call Handling Features Basic Call Handling Features Default ring cadences areAnswering a Call To answer an incoming callMaking a Call Clearing a CallTo manually make a call To automatically make a callTransfer ConferenceTo add another party to a call Press Conference Headset Working To clear a headset callTo manually make a call ∙ Press Headset To automatically make a call ∙ Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo end a speakerphone call Speed Dial RedialTo redial a previously dialed number To redial the last number dialedMute HoldTo prevent the other person on the line from hearing you To put an existing call on holdMessage Private CallPage Chapter Using Speed Dials Using Speed Dials Adding a New Speed Dial To add a new speed dialDialling a Speed Dial Number Deleting a Speed DialEditing a Speed Dial Converting a Call Log Entry to a Speed DialChapter Using Visual Voice Using Visual Voice Listen to Voicemails To listen to your Voicemails or your Group VoicemailsTo add a covering message to the copied voicemail Press Pre-RecSend a Voicemail To send a message to another person or Group Press VoiceChanging Your Greeting To change your mailbox greetingTo change your Mailbox password Changing Your Mailbox PasswordPress Password Email Alerts Voicemail TransferTo view or change the current email alert status To transfer the call to another mailboxPage Chapter Using the Call Log Using the Call Log Setting Which Calls are Logged Press Log SetupViewing the Call Log To set which calls are loggedMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListTo make a call from the call log To save a call log entry to your speed dial listDeleting a Call Log Entry Erasing All Logged CallsTo delete a call log entry To erase all logged callsPage Chapter Changing Options Changing Options Ring OptionsTo change the ringer sound To use the Message Lamp for ringing alertsAdjusting the Display Contrast To adjust the display contrastUsing Self Test Default Phone/Erase All SettingsLanguage Automatic Gain Control AGCTo select a language To select Automatic Gain ControlPage Chapter Function Keys Programming your own features Function KeysOverview of the Function Keys Changing the labels of the function keysDisplay Mode ∙ Normal Mode∙ Call Center Mode To change the Display ModeFunction Key Programming Name Description Toggles DataFunction Keys Function Key Programming Name Description TogglesAdmin Pages Shorthand Programming ModeAdmin1 Press Admin. See Display Key Programming Longhand ProgrammingChanging Function Key Labels Chapter System Features System Features IntroductionRing Back Call ForwardingTo use Follow-Me-Here from another extension Diverting CallsTo use Follow-Me-To from your home extension Do Not Disturb Parking CallsVoicemail Following options are available for voicemailDefault Feature Codes Chapter EU24 Expansion Module EU24 Expansion Module EU24 OverviewUsing the EU24 Expansion Module Selecting a Call Appearance/Feature KeyUnderstanding Call Appearance/Feature Key Status Icons ConnectionPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office