Avaya 15-601127 manual Overview of the Function Keys, Changing the labels of the function keys

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7. Function Keys

7.1 Overview of the Function Keys

Both , function keys and softkeys can be used to access a range of system features. The display adjacent to the key shows the feature name.

Some of these features are default features supported by the phones (e.g. SpDial, Log, Option and Label on the softkeys) and are always available. Others are system features that can only be programmed by the system administrator for function keys.

In addition, there are a number of system features that you can always access yourself by the use of short codes. Refer to System Features Introduction 56 for details of system features that you can always access yourself by dialling short codes, e.g. to listen to your voicemail messages, dial *17.

The main screen has three pages. This means that the eight and function keys on each page could be used for up to 24 features. However, it is strongly recommended that all three call appearance keys remain at their default settings. Therefore, there are 21 soft function keys that can be allocated to system features.

To move between pages, press and .

In the following example:

The first three keys have been set as call appearance lines.

Keys 4 and 5 have been set to access the Admin and Admin1 programmable functions.

Key 6 has been set to monitor system park slot 1. The indicates a call is currently parked in slot 1.

Key 7 has been set to the SAC (Send All Calls) function.

Key 8 has been set to VMOn, a function which toggle use of the voicemail mailbox as on/off. The indicates that this function is currently on.

To display the other two pages of programmed functions set for this phone, press either or .

Changing the labels of the function keys:

You can personalize the function key labels. For example, you can change SAC to Send All for instance. See Changing Function Key Labels 54 .

Programming your own features:

If the phone has been setup with either or both the Admin and Admin1 features assigned to display keys, you can select and program your own feature choices against other keys. See Function Key Programming 50 .

2420/5420 Phone

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IP Office

15-601127 Issue 09a (16 July 2009)

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Contents IP Office 2420/5420 Phone User Guide2420/5420 Phone IP Office Contents Page Chapter Telephone Page Telephone Call Handling ButtonsCall Appearance Keys ∙ a Bridged Appearance∙ a Line Appearance ∙ Call Coverage AppearanceSystem Features Call Appearance Key IconsLogging Off Logging OnNo User DisplayPage Chapter Basic Call Handling Features Basic Call Handling Features Default ring cadences areAnswering a Call To answer an incoming callMaking a Call Clearing a CallTo manually make a call To automatically make a callConference TransferTo add another party to a call Press Conference Headset Working To clear a headset callTo manually make a call ∙ Press Headset To automatically make a call ∙ Press HeadsetSpeakerphone To change from the handset to the speakerphoneTo end a speakerphone call Speed Dial RedialTo redial a previously dialed number To redial the last number dialedMute HoldTo prevent the other person on the line from hearing you To put an existing call on holdMessage Private CallPage Chapter Using Speed Dials Using Speed Dials Adding a New Speed Dial To add a new speed dialDialling a Speed Dial Number Deleting a Speed DialEditing a Speed Dial Converting a Call Log Entry to a Speed DialChapter Using Visual Voice Using Visual Voice Listen to Voicemails To listen to your Voicemails or your Group VoicemailsTo add a covering message to the copied voicemail Press Pre-RecSend a Voicemail To send a message to another person or Group Press VoiceChanging Your Greeting To change your mailbox greetingChanging Your Mailbox Password To change your Mailbox passwordPress Password Email Alerts Voicemail TransferTo view or change the current email alert status To transfer the call to another mailboxPage Chapter Using the Call Log Using the Call Log Setting Which Calls are Logged Press Log SetupViewing the Call Log To set which calls are loggedMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListTo make a call from the call log To save a call log entry to your speed dial listDeleting a Call Log Entry Erasing All Logged CallsTo delete a call log entry To erase all logged callsPage Chapter Changing Options Changing Options Ring OptionsTo change the ringer sound To use the Message Lamp for ringing alertsAdjusting the Display Contrast To adjust the display contrastUsing Self Test Default Phone/Erase All Settings Language Automatic Gain Control AGC To select a language To select Automatic Gain ControlPage Chapter Function Keys Programming your own features Function KeysOverview of the Function Keys Changing the labels of the function keysDisplay Mode ∙ Normal Mode∙ Call Center Mode To change the Display ModeFunction Key Programming Name Description Toggles DataFunction Keys Function Key Programming Name Description TogglesShorthand Programming Mode Admin PagesAdmin1 Press Admin. See Display Key Programming Longhand ProgrammingChanging Function Key Labels Chapter System Features System Features IntroductionRing Back Call ForwardingDiverting Calls To use Follow-Me-Here from another extensionTo use Follow-Me-To from your home extension Do Not Disturb Parking CallsVoicemail Following options are available for voicemailDefault Feature Codes Chapter EU24 Expansion Module EU24 Expansion Module EU24 OverviewUsing the EU24 Expansion Module Selecting a Call Appearance/Feature KeyUnderstanding Call Appearance/Feature Key Status Icons ConnectionPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office