Avaya 15-601127 manual Chapter Basic Call Handling Features

Page 13

Chapter 2.

Basic Call Handling Features

2420/5420 Phone	Page 13
IP Office	15-601127 Issue 09a (16 July 2009)

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Contents 2420/5420 Phone User Guide IP Office2420/5420 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons Telephone∙ a Bridged Appearance Call Appearance Keys∙ a Line Appearance ∙ Call Coverage AppearanceCall Appearance Key Icons System FeaturesLogging On Logging OffDisplay No UserPage Chapter Basic Call Handling Features Default ring cadences are Basic Call Handling FeaturesAnswering a Call To answer an incoming callClearing a Call Making a CallTo manually make a call To automatically make a callTransfer ConferenceTo add another party to a call Press Conference To clear a headset call Headset WorkingTo manually make a call ∙ Press Headset To automatically make a call ∙ Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo end a speakerphone call Redial Speed DialTo redial a previously dialed number To redial the last number dialedHold MuteTo prevent the other person on the line from hearing you To put an existing call on holdPrivate Call MessagePage Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed DialDeleting a Speed Dial Dialling a Speed Dial NumberEditing a Speed Dial Converting a Call Log Entry to a Speed DialChapter Using Visual Voice Using Visual Voice To listen to your Voicemails or your Group Voicemails Listen to VoicemailsTo add a covering message to the copied voicemail Press Pre-RecTo send a message to another person or Group Press Voice Send a VoicemailTo change your mailbox greeting Changing Your GreetingTo change your Mailbox password Changing Your Mailbox PasswordPress Password Voicemail Transfer Email AlertsTo view or change the current email alert status To transfer the call to another mailboxPage Chapter Using the Call Log Using the Call Log Press Log Setup Setting Which Calls are LoggedViewing the Call Log To set which calls are loggedSaving a Call Log Entry to Your Speed Dial List Making Calls from the Call LogTo make a call from the call log To save a call log entry to your speed dial listErasing All Logged Calls Deleting a Call Log EntryTo delete a call log entry To erase all logged callsPage Chapter Changing Options Ring Options Changing OptionsTo change the ringer sound To use the Message Lamp for ringing alertsTo adjust the display contrast Adjusting the Display ContrastDefault Phone/Erase All Settings Using Self TestAutomatic Gain Control AGC LanguageTo select a language To select Automatic Gain ControlPage Chapter Function Keys Function Keys Programming your own featuresOverview of the Function Keys Changing the labels of the function keys∙ Normal Mode Display Mode∙ Call Center Mode To change the Display ModeName Description Toggles Data Function Key ProgrammingName Description Toggles Function Keys Function Key ProgrammingAdmin Pages Shorthand Programming ModeAdmin1 Longhand Programming Press Admin. See Display Key ProgrammingChanging Function Key Labels Chapter System Features Introduction System FeaturesRing Back Call ForwardingTo use Follow-Me-Here from another extension Diverting CallsTo use Follow-Me-To from your home extension Parking Calls Do Not DisturbFollowing options are available for voicemail VoicemailDefault Feature Codes Chapter EU24 Expansion Module EU24 Overview EU24 Expansion ModuleSelecting a Call Appearance/Feature Key Using the EU24 Expansion ModuleUnderstanding Call Appearance/Feature Key Status Icons ConnectionPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office