Avaya 15-601127 manual Connection, Using the EU24 Expansion Module, Viewing the Alternate Display

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EU24 Expansion Module: EU24 Overview

9.2 Connection

Before you can begin using the EU24 Expansion Module, the module must be connected to the phone according to the instructions in the EU24 Expansion Module Installation and Safety Instructions (555-233-136).

9.3 Using the EU24 Expansion Module

The following section explains how to use the features of the EU24 Expansion Module. For more information, consult your system administrator.

Viewing the Alternate Display:

Although the EU24 Expansion Module supports an additional 24 call appearance/feature keys, it only displays the key labels and icons for one column at a time. A dotted line separates the left column from the right column.

When you are viewing the labels and icons for the left column, the icons for the right column are displayed to the right of the dotted line. To view the column not currently displayed, press the Alternate Display button.

Selecting a Call Appearance/Feature Key:

To select an available call appearance or feature, press the button next to the label in the column currently displayed.

If the call appearance or feature is not currently displayed, press the Alternate Display button to access the additional 12 call appearance/feature button labels.

Understanding Call Appearance/Feature Key Status Icons:

When a call arrives for a call appearance on the EU24 Expansion Module, the bell icon blinks on the corresponding call appearance. To answer the call, press the associated call appearance button.

The icons displayed on the call appearance allow you to determine the status (for example, on hold) of each call on the EU24 Expansion Module. Icons also indicate whether a feature has been administered for a particular button on the EU24 Expansion Module.

2420/5420 Phone	Page 63
IP Office	15-601127 Issue 09a (16 July 2009)

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Contents 2420/5420 Phone User Guide IP Office2420/5420 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons Telephone∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line AppearanceCall Appearance Key Icons System FeaturesLogging On Logging OffDisplay No UserPage Chapter Basic Call Handling Features To answer an incoming call Basic Call Handling FeaturesDefault ring cadences are Answering a CallTo automatically make a call Making a CallClearing a Call To manually make a callConference TransferTo add another party to a call Press Conference To automatically make a call ∙ Press Headset Headset WorkingTo clear a headset call To manually make a call ∙ Press HeadsetSpeakerphone To change from the handset to the speakerphoneTo end a speakerphone call To redial the last number dialed Speed DialRedial To redial a previously dialed numberTo put an existing call on hold MuteHold To prevent the other person on the line from hearing youPrivate Call MessagePage Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed DialConverting a Call Log Entry to a Speed Dial Dialling a Speed Dial NumberDeleting a Speed Dial Editing a Speed DialChapter Using Visual Voice Using Visual Voice Press Pre-Rec Listen to VoicemailsTo listen to your Voicemails or your Group Voicemails To add a covering message to the copied voicemailTo send a message to another person or Group Press Voice Send a VoicemailTo change your mailbox greeting Changing Your GreetingChanging Your Mailbox Password To change your Mailbox passwordPress Password To transfer the call to another mailbox Email AlertsVoicemail Transfer To view or change the current email alert statusPage Chapter Using the Call Log Using the Call Log To set which calls are logged Setting Which Calls are LoggedPress Log Setup Viewing the Call LogTo save a call log entry to your speed dial list Making Calls from the Call LogSaving a Call Log Entry to Your Speed Dial List To make a call from the call logTo erase all logged calls Deleting a Call Log EntryErasing All Logged Calls To delete a call log entryPage Chapter Changing Options To use the Message Lamp for ringing alerts Changing OptionsRing Options To change the ringer soundTo adjust the display contrast Adjusting the Display ContrastDefault Phone/Erase All Settings Using Self TestTo select Automatic Gain Control LanguageAutomatic Gain Control AGC To select a languagePage Chapter Function Keys Changing the labels of the function keys Programming your own featuresFunction Keys Overview of the Function KeysTo change the Display Mode Display Mode∙ Normal Mode ∙ Call Center ModeName Description Toggles Data Function Key ProgrammingName Description Toggles Function Keys Function Key ProgrammingShorthand Programming Mode Admin PagesAdmin1 Longhand Programming Press Admin. See Display Key ProgrammingChanging Function Key Labels Chapter System Features Call Forwarding System FeaturesIntroduction Ring BackDiverting Calls To use Follow-Me-Here from another extensionTo use Follow-Me-To from your home extension Parking Calls Do Not DisturbFollowing options are available for voicemail VoicemailDefault Feature Codes Chapter EU24 Expansion Module EU24 Overview EU24 Expansion ModuleConnection Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Key Understanding Call Appearance/Feature Key Status IconsPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office