Avaya 15-601127 manual Email Alerts, Voicemail Transfer, To transfer the call to another mailbox

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Using Visual Voice: Changing Your Mailbox Password

4.5 Email Alerts

The Email option is displayed if:

You have Voicemail pro installed

and

Voicemail Email has been configured for you.

To view or change the current email alert status:

1.Press Voice.

2.Press Email. You will be prompted for your current voicemail password.

The current voicemail email alert status is shown along with Change and Done soft-keys.

3.Select either:

Done - To exit leaving the current alert status active

Change - To change the status.

Note - The Change soft-key will toggle through the alert status, beginning with the current status.

4.Chose one of the following status:

OFF - No email alerts are sent.

COPY - An email alert is sent with a copy of the voicemail attached.

FWD - An email alert is sent with a copy of the voicemail attached. The original voicemail is deleted from your voicemail mailbox.

ALERT- An email alert is sent when there is a new voicemail.

5.When you have made you selection, press Done

4.6 Voicemail Transfer

Unlike the standard transfer, Voicemail Transfer allows you to transfer a call to another user's mailbox.

To transfer the call to another mailbox:

1.Press Voice.

2.Key in the user's extension number.

3.Press Vmail Transfer.

The call will be transferred directly to the users mailbox; the extension is not alerted.

2420/5420 Phone

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IP Office

15-601127 Issue 09a (16 July 2009)

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Contents 2420/5420 Phone User Guide IP Office2420/5420 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons Telephone∙ a Bridged Appearance Call Appearance Keys∙ a Line Appearance ∙ Call Coverage AppearanceCall Appearance Key Icons System FeaturesLogging On Logging OffDisplay No UserPage Chapter Basic Call Handling Features Default ring cadences are Basic Call Handling FeaturesAnswering a Call To answer an incoming callClearing a Call Making a CallTo manually make a call To automatically make a callConference TransferTo add another party to a call Press Conference To clear a headset call Headset WorkingTo manually make a call ∙ Press Headset To automatically make a call ∙ Press HeadsetSpeakerphone To change from the handset to the speakerphoneTo end a speakerphone call Redial Speed DialTo redial a previously dialed number To redial the last number dialedHold MuteTo prevent the other person on the line from hearing you To put an existing call on holdPrivate Call MessagePage Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed DialDeleting a Speed Dial Dialling a Speed Dial NumberEditing a Speed Dial Converting a Call Log Entry to a Speed DialChapter Using Visual Voice Using Visual Voice To listen to your Voicemails or your Group Voicemails Listen to VoicemailsTo add a covering message to the copied voicemail Press Pre-Rec To send a message to another person or Group Press Voice Send a VoicemailTo change your mailbox greeting Changing Your GreetingChanging Your Mailbox Password To change your Mailbox passwordPress Password Voicemail Transfer Email AlertsTo view or change the current email alert status To transfer the call to another mailboxPage Chapter Using the Call Log Using the Call Log Press Log Setup Setting Which Calls are LoggedViewing the Call Log To set which calls are loggedSaving a Call Log Entry to Your Speed Dial List Making Calls from the Call LogTo make a call from the call log To save a call log entry to your speed dial listErasing All Logged Calls Deleting a Call Log EntryTo delete a call log entry To erase all logged callsPage Chapter Changing Options Ring Options Changing OptionsTo change the ringer sound To use the Message Lamp for ringing alertsTo adjust the display contrast Adjusting the Display ContrastDefault Phone/Erase All Settings Using Self TestAutomatic Gain Control AGC LanguageTo select a language To select Automatic Gain ControlPage Chapter Function Keys Function Keys Programming your own featuresOverview of the Function Keys Changing the labels of the function keys∙ Normal Mode Display Mode∙ Call Center Mode To change the Display ModeName Description Toggles Data Function Key ProgrammingName Description Toggles Function Keys Function Key ProgrammingShorthand Programming Mode Admin PagesAdmin1 Longhand Programming Press Admin. See Display Key ProgrammingChanging Function Key Labels Chapter System Features Introduction System FeaturesRing Back Call ForwardingDiverting Calls To use Follow-Me-Here from another extensionTo use Follow-Me-To from your home extension Parking Calls Do Not DisturbFollowing options are available for voicemail VoicemailDefault Feature Codes Chapter EU24 Expansion Module EU24 Overview EU24 Expansion ModuleSelecting a Call Appearance/Feature Key Using the EU24 Expansion ModuleUnderstanding Call Appearance/Feature Key Status Icons ConnectionPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office