Avaya One-X for RIM Blackberry manual About this Guide, Start the Application

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About this Guide

About this Guide

The procedures provided in this guide assume you are familiar with your mobile device user interface and operation. You should be able to scroll, highlight, enter text, and select items in a list and onscreen buttons. For more information about how to perform these tasks, see the user guide that came with your mobile device.

Note:

On newer BlackBerry devices, the button used to select and highlight information is referred to as a trackball. On past BlackBerry devices, the button used to select and highlight information is referred to as a trackwheel. The procedures in this document use the term trackball.

Start the Application

To start the Avaya one-X Mobile application:

1.Turn on your mobile device.

The Avaya one-X Mobile icon appears on the main screen.

Note:

On some BlackBerry devices, the Avaya one-X Mobile application is located in the applications folder.

2.Navigate to the Avaya one-X Mobile icon and launch the application. The Avaya one-X Mobile Home screen appears.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsHighlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogAdd a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryClick Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail