Avaya One-X for RIM Blackberry manual Contents

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Contents

Installing the Application on Your Mobile Device	7
Pre-installation requirements	7
Set up your account	8
Identify the BlackBerry Connection Type	9
Download the application Over the Air (OTA) to your BlackBerry device	10
Install the application from your PC (via USB)	11
Set up a WAP Access Point Name (APN)	12
APN settings for Cingular	12
APN settings for T-Mobile	13
Log in for first-time use	13
Getting Started	15
Key Features	15
About Avaya one-X Mobile Web	16
About this Guide	17
Start the Application	17
Avaya one-X Mobile Home screen	18
Avaya one-X Mobile Home menu	18
Making Calls Using the Call Feature	19
Overview of the Avaya one-X Mobile Call Feature	20
Make a call from the Home screen	21
Make a call from your Voicemail inbox	21
Make a call from the Call Log	22
Make a call from your list of contacts in RIM Addresses	23
Make a call from the Corporate Directory	24
Make a call from a Quick Entry number	25
Switch from your mobile device to your office phone	26
Switch from your office phone to your mobile device	27
Managing Incoming Calls Using the Send Calls Feature	29
About Send Calls Destinations	29
Select the phones to which calls are routed	30
Add a phone to which calls are routed	31
Delete a phone to which calls are routed	31
Edit a phone number to which calls are routed	32
Set a Quick Entry number to which calls are routed	33
Send all calls to voicemail	33

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 3

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedHighlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select VoicemailClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageClick Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete CallManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort orderChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back DelayClick Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail