Avaya One-X for RIM Blackberry manual Avaya one-X Mobile Home screen

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Getting Started

Avaya one-X Mobile Home screen

The Home screen provides the following information:

●Send Calls to — lists the phones currently designated to ring when a call comes in to your office phone. If you chose to send all calls to voicemail, Voicemail appears and all calls, including those from VIPs, are sent directly to voicemail. Your device will not ring.

●New Voicemail —shows the number of new voicemail messages. If you have more messages than can be downloaded to your mobile device, the New Voicemail status shows a ratio. The first number is the number of your most recent messages currently stored on your mobile device. The second number is the total number of new voicemail messages in your voicemail account. More messages are downloaded as you delete the messages on your mobile device.

●Block — shows the current setting of the Block feature. When set to Off, no calls are blocked. All calls, including non-VIPs, ring through. When set to Non-VIPs, only calls from people you have designated as VIPs in your Phonebook ring through. All other callers are sent to your office voicemail.

Avaya one-X Mobile Home menu

Click the trackball to open the Home menu. The menu options available depend on the item currently highlighted on the Home screen. Some options always appear on the Home menu, including:

●Call

●Call Log

●Corporate Directory

●Saved Voicemail

●RIM Addresses

●Settings

●Refresh

18 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

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Contents Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerryAvaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirementsSet up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test buttonInstalling the Application on Your Mobile Device Install the application from your PC via USB Click DownloadSet up a WAP Access Point Name APN APN settings for CingularLog in for first-time use For Username for APN, leave blankInstalling the Application on Your Mobile Device Key Features Getting StartedAbout Avaya one-X Mobile Web About this Guide Start the ApplicationAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inboxMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Make a call from the Corporate Directory Highlight Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls DestinationsSelect the phones to which calls are routed Click Change DestinationsHighlight New Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight Edit DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Click Select Voicemail Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Highlight Automatic by ScheduleHighlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail messageSave a voicemail message Highlight Open New Voicemail or Open Saved VoicemailClick Save Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Click Delete Call Delete a callAdd the contact to your RIM Addresses Click Add to RIM AddressesAdd the contact to your Phonebook as a VIP Managing voicemail from the Call LogSave a voicemail message from the Call Log Highlight Save VoicemailUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Using the Corporate Directory Search Corporate Directory for contactChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate DirectoryHighlight one-X Mobile Voicemail Go to in Listen to a voicemail message onHighlight one-X Mobile Call Log Change search sort order Changing the Mobile Device SettingsChange the voicemail notification preference Highlight NotificationChange the corporate voicemail number Change the Call Back preferenceClick Change Call Back Delay Change the Call Back delayHighlight Call Back Delay Highlight Call Back PreferencesHighlight Application Lock Exit and lock the applicationChange the extension associated with the mobile device Click Change Application LockChange the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular IndexNew Voicemail