Avaya One-X for RIM Blackberry manual Using Avaya one-X Mobile options in RIM applications

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Using Avaya one-X Mobile options in RIM applications

There are several Avaya one-X Mobile features that are available from the RIM native applications. You are able to use these Avaya one-X Mobile features without opening the Avaya one-X Mobile application on your mobile device.

Note:

Avaya one-X Mobile must be run at least once since the last power down for these options to be available.

Within the RIM Addresses application, the following Avaya one-X Mobile options are available:

●Call with one-XMobile—you can make a call with Avaya one-X Mobile directly from the RIM Addresses application.

●Corporate Directory—you can access the Corporate Directory directly from the RIM Addresses application.

Within the RIM Messages application, the following Avaya one-X Mobile options are available:

●Call with one-XMobile—you can make a call with Avaya one-X Mobile directly from the RIM Messages application.

●one-X Mobile Voicemail—you can review, listen to, save, or delete voicemail messages directly from the RIM Messages application.

●one-X Mobile Call Log—you can view the Avaya one-X Mobile Call Log directly from the RIM Messages application.

Note:

These options are also available within the RIM Phone application.

Make a call with Avaya one-X Mobile from the RIM Addresses application

To make a call with Avaya one-X Mobile from the RIM Addresses application:

1.Turn on your mobile device.

The BlackBerry main screen appears.

2.Navigate to the RIM Addresses icon and launch the application. The RIM Address book opens.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedHighlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select VoicemailClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageClick Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete CallManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort orderChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back DelayClick Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail