Avaya One-X for RIM Blackberry manual Add the contact to your Phonebook as a VIP

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Add the contact to your Phonebook as a VIP

Add the contact to your Phonebook as a VIP

You must use the Avaya one-X Mobile Web application to designate key contacts—co-workers, clients, friends, or family members—as VIPs. You cannot designate a contact as a VIP from the Avaya one-X Mobile application on your BlackBerry device. For instructions on how to designate VIPs, see the Avaya one-X Mobile Web User Guide, document number 18-602150.

You designate contacts as VIPs so that when the Avaya one-X Mobile Block feature is set to block non-VIP callers, the contacts you designated as VIPs ring through while all other callers are sent directly to your office voicemail. For information on how to change the block setting, see Change the block setting on page 48.

Managing voicemail from the Call Log

If voicemail is associated with a call in the Call Log, you can listen to, save, or delete the voicemail associated with the call. A voicemail icon next to the call indicates the call has voicemail associated with it.

Listen to a voicemail message from the Call Log

To listen to a voicemail message from the Call Log:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Call Log.

3.Click the trackball.

4.Highlight the call with the voicemail you want to hear.

5.Click the trackball.

6.Click Play or Replay, depending on whether the message has already been heard. The playback screen appears and the message begins to play.

7.Do one of the following:

●Press A to save the voicemail.

●Press Space to stop playback. Press Space again to resume playback.

●Press Del to delete the voicemail.

8.When finished, click the trackball.

9.Click Close to close the Call Log.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 43

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Highlight RIM Addresses Make a call from your list of contacts in RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedHighlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New DestinationsClick Delete name Edit a phone number to which calls are routedHighlight Edit Destination Send all calls to voicemail Set a Quick Entry number to which calls are routedClick Select Quick Entry Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select VoicemailClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageClick Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage View the Call Log Using the Call LogCall Log Icons Description Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete CallManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogFind contacts in RIM Addresses Using the Contacts FeatureAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryAdd Corporate Directory contact to RIM Addresses Change the block settingClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort orderChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back DelayClick Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail