Avaya One-X for RIM Blackberry manual Change the Call Back delay, Highlight Call Back Preferences

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Change the Call Back delay

To change the Call Back preference:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Settings.

3.Click the trackball.

The Avaya one-X Mobile Settings screen appears.

4.Highlight Call Back Preferences.

5.Click the trackball.

6.Highlight one of the following:

●Call via PBX—your office telephone system will initiate a conference call between a Send Calls destination and the number you are calling. This is the most economical way to make a call (since your mobile device only receives call).

●Call via Mobile Carrier—calls are placed through your mobile carrier.

7.Click the trackball.

Change the Call Back delay

You may need to increase the Call Back delay if your BlackBerry device does not ring during a Call Back.

To change the Call Back delay:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Settings.

3.Click the trackball.

The Avaya one-X Mobile Settings screen appears.

4.Highlight Call Back Delay.

5.Click the trackball.

6.Click Change Call Back Delay.

7.Click the trackball.

8.Enter the number of seconds for the Call Back delay.

9.Click OK.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 57

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail