Avaya One-X for RIM Blackberry manual Switch from your mobile device to your office phone

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Making Calls Using the Call Feature

10.Do one of the following:

●If the phone you chose to use is not your BlackBerry device, click OK.

●If the phone you chose to use is your BlackBerry device, an OK button does not appear on the instruction screen. Wait for the phone to ring and then go to step 11.

The instructions screen closes, and the phone you chose to use rings. This is your office phone system calling to establish the first leg of the call connection between your Quick Entry phone number and the number you want to call.

11.Answer your phone and then press the 5 key.

12.Wait a moment. Your office phone system will connect you to the number you called.

Switch from your mobile device to your office phone

Avaya one-X Mobile uses Extension to Cellular, a feature which allows your mobile device to function as an extension of your office phone. Extension to Cellular provides the capability to switch between your mobile device and your office phone during an on-going Extension to Cellular call. For example, you receive a call on your mobile device on your way into work. The call continues as you arrive at your office and proceed to your desk. At that point, you would like to use your office phone to continue the call (this saves additional cell phone charges).

Note:

Extension to Cellular works wherever your mobile device currently works. You may lose mobile device calls while in your building because of poor reception. Optional installation of a distributed antenna system (DAS) in buildings with poor cell reception has proven to be an effective solution. Ask your system administrator to contact Avaya for details.

Note:

This procedure applies to incoming calls picked up on your mobile device when Avaya one-X Mobile is used. This procedure also applies to outgoing calls if you have placed an Avaya one-X Mobile call from the mobile device.

To switch to the office phone while on your mobile device with an Avaya one-X Mobile call:

1.Pick up the office phone handset or turn the speaker on.

2.Press the lighted Call Appearance (line indicator) button on your office phone that shows the line that is currently in use.

You are now conferenced onto the existing call.

3.Disconnect your mobile device from the call by pressing the appropriate End Call button on your mobile phone.

4.Continue speaking using your office phone handset or speaker.

26 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

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Contents Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerryAvaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirementsSet up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test buttonInstalling the Application on Your Mobile Device Install the application from your PC via USB Click DownloadSet up a WAP Access Point Name APN APN settings for CingularLog in for first-time use For Username for APN, leave blankInstalling the Application on Your Mobile Device Key Features Getting StartedAbout Avaya one-X Mobile Web About this Guide Start the ApplicationAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inboxMake a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Make a call from the Corporate Directory Highlight Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls DestinationsSelect the phones to which calls are routed Click Change DestinationsHighlight New Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight Edit DestinationsHighlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Click Select Voicemail Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Highlight Automatic by ScheduleHighlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail messageSave a voicemail message Highlight Open New Voicemail or Open Saved VoicemailClick Save Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Click Delete Call Delete a callAdd the contact to your RIM Addresses Click Add to RIM AddressesAdd the contact to your Phonebook as a VIP Managing voicemail from the Call LogSave a voicemail message from the Call Log Highlight Save VoicemailAdd a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Using the Corporate Directory Search Corporate Directory for contactClick Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate DirectoryHighlight one-X Mobile Voicemail Go to in Listen to a voicemail message onHighlight one-X Mobile Call Log Change search sort order Changing the Mobile Device SettingsChange the voicemail notification preference Highlight NotificationChange the corporate voicemail number Change the Call Back preferenceClick Change Call Back Delay Change the Call Back delayHighlight Call Back Delay Highlight Call Back PreferencesHighlight Application Lock Exit and lock the applicationChange the extension associated with the mobile device Click Change Application LockChange the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular IndexNew Voicemail
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