Avaya One-X for RIM Blackberry manual Set a Quick Entry number to which calls are routed

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Set a Quick Entry number to which calls are routed

Set a Quick Entry number to which calls are routed

The Quick Entry feature allows you to designate one phone on which you can receive calls on a temporary basis.

To add a temporary phone to which office calls are routed:

1.On the Avaya one-X Mobile Home screen, highlight Send Calls to.

2.Click the trackball.

3.Click Change Destinations.

A list of the phones on which you can receive office calls appears. The check mark next to the phone indicates the phone is currently designated to ring when a call comes in to your office phone.

4.Highlight Quick Entry.

5.Click the trackball.

6.Click Select Quick Entry.

The Edit phone number screen appears. The last Quick Entry number you used appears.

7.If necessary, repeatedly press Del to delete the Quick Entry number.

8.Enter the new Quick Entry number.

9.Click OK.

Send all calls to voicemail

From your BlackBerry device, you can choose to send all incoming calls to your office number directly to your office voicemail—no phones will ring. No other destinations can be selected when you send all calls to Voicemail. In addition, the voicemail destination overrides your Block setting so that all callers, including VIP callers, are sent to your office voicemail.

To send all calls to your office voicemail:

1.On the Avaya one-X Mobile Home screen, highlight Send Calls to.

2.Click the trackball.

3.Click Change Destinations.

A list of the phones on which you can receive office calls appears. The check mark next to the phone indicates the phone is currently designated to ring when a call comes in to your office phone.

4.Highlight Voicemail.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 33

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls Feature Click Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail