Avaya One-X for RIM Blackberry manual Make a call from the Home screen

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Make a call from the Home screen

Make a call from the Home screen

When you make a call from the Avaya one-X Mobile Home screen, you enter the number you want to call. This is in contrast to making a call from your Call Log, RIM Address book, Corporate Directory, or Voicemail where the number you are calling is selected from a particular screen. Making a call from the Home screen allows you to use the Call feature with a number that is not in your Call Log, RIM Address book, Corporate Directory, or Voicemail.

To make a call from the Avaya one-X Mobile Home screen:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Call.

3.Click the trackball.

4.Enter the number you want to call.

5.Click OK.

6.Highlight the phone you want to use to make the call.

7.Click the trackball.

The call is initiated and the instructions screen appears.

8.Do one of the following:

If the phone you chose to use is not your BlackBerry device, click OK.

If the phone you chose to use is your BlackBerry device, an OK button does not appear on the instruction screen. Wait for the phone to ring and then go to step 9.

The instructions screen closes, and the phone you chose to use rings. This is your office phone system calling to establish the first leg of the call connection between your selected phone and the number you want to call.

9.Answer your phone and then press the 5 key.

10.Wait a moment. Your office phone system will connect you to the number you called.

Make a call from your Voicemail inbox

To make a call from your new or saved voicemail inbox to someone who left you a message:

1.On the Avaya one-X Mobile Home screen, highlight New Voicemail.

2.Click the trackball.

3.Do one of the following:

Avaya one-X™ Mobile User Guide for RIM BlackBerry

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail