Avaya One-X for RIM Blackberry Using the Call Log, View the Call Log, Call Log Icons Description

Page 41

Using the Call Log

The Avaya one-X Mobile Call Log shows detailed information about calls to and from your work phone number. Icons indicate whether the call was an outgoing or incoming call, a failed Avaya one-X Mobile call, or whether the call has an associated voicemail message. From the Call Log, you can add contact information to the RIM Addresses application on your BlackBerry device, or directly initiate an Avaya one-X Mobile Call to any caller or number you called. You can also manage voicemail messages from your Call Log.

The Call Log displays the icons shown in the following table.

Call Log Icons

 

Icon

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

Incoming call

 

 

 

 

 

 

 

 

 

 

 

 

 

Outgoing call

 

 

 

 

 

 

 

 

 

 

 

 

 

Voicemail downloading

 

 

 

 

 

 

 

 

 

 

 

 

 

Unheard voicemail, downloaded

 

 

 

 

 

 

 

 

 

 

 

 

 

Unheard voicemail, not downloaded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heard voicemail, downloaded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heard voicemail, not downloaded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Failed call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

View the Call Log

To open the Call Log and view call details:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Call Log.

3.Click the trackball.

The Call Log appears. See Call Log Icons on page 41 for a description of the icons that appear next to each entry in the Call Log.

To make a call from your Call Log, see Make a call from the Call Log on page 22.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 41

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsHighlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogAdd a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryClick Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail
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