Avaya One-X for RIM Blackberry manual Save a voicemail message

Page 38

Listening to Voicemail

2.Click the trackball.

3.Highlight Open New Voicemail or Open Saved Voicemail.

4.Click the trackball.

The New Voicemail or Saved Voicemail inbox appears. Each voicemail entry shows the time or date of the call, the duration of the message, and the caller’s name or number. See New and Saved Voicemail Inbox Icons on page 37 for a description of the icons that appear next to each voicemail entry.

5.Highlight the voicemail you want to hear.

6.Click the trackball.

7.Click Play.

The playback screen appears and the message begins to play.

Note:

If your BlackBerry device cannot download and play voicemail messages, Play is replaced by View. Dial your office voicemail system directly to listen to the message.

8.Do one of the following:

●Press A to save the voicemail.

●Press Space to stop playback. Press Space again to resume playback.

●Press Del to delete the voicemail.

9.When finished, click the trackball.

10.Click Close.

To make a call to the party that left you voicemail, see Make a call from your Voicemail inbox on page 21.

Note:

A caller may leave a message that exceeds your phone’s memory and can not be played in Avaya one-X Mobile. If that occurs, you will see a text alert when you attempt to play the message. You will be prompted to dial your office voicemail system directly.

Save a voicemail message

The length of time you can keep saved voicemail messages is set by your office voicemail system. See your system administrator for more information.

To save a voicemail message without listening to it:

1. On the Avaya one-X Mobile Home screen, highlight New Voicemail.

38 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

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Contents Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerryAvaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirementsSet up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test buttonInstalling the Application on Your Mobile Device Install the application from your PC via USB Click DownloadSet up a WAP Access Point Name APN APN settings for CingularLog in for first-time use For Username for APN, leave blankInstalling the Application on Your Mobile Device Key Features Getting StartedAbout Avaya one-X Mobile Web About this Guide Start the ApplicationAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inboxMake a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Make a call from the Corporate Directory Highlight Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls DestinationsSelect the phones to which calls are routed Click Change DestinationsHighlight New Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight Edit DestinationsHighlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Click Select Voicemail Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Highlight Automatic by ScheduleHighlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail messageSave a voicemail message Highlight Open New Voicemail or Open Saved VoicemailClick Save Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Click Delete Call Delete a callAdd the contact to your RIM Addresses Click Add to RIM AddressesAdd the contact to your Phonebook as a VIP Managing voicemail from the Call LogSave a voicemail message from the Call Log Highlight Save VoicemailAdd a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Using the Corporate Directory Search Corporate Directory for contactClick Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate DirectoryHighlight one-X Mobile Voicemail Go to in Listen to a voicemail message onHighlight one-X Mobile Call Log Change search sort order Changing the Mobile Device SettingsChange the voicemail notification preference Highlight NotificationChange the corporate voicemail number Change the Call Back preferenceClick Change Call Back Delay Change the Call Back delayHighlight Call Back Delay Highlight Call Back PreferencesHighlight Application Lock Exit and lock the applicationChange the extension associated with the mobile device Click Change Application LockChange the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular IndexNew Voicemail