Avaya One-X for RIM Blackberry manual Set up your account

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Installing the Application on Your Mobile Device

Note:

On newer BlackBerry devices, the button used to select and highlight information is referred to as a trackball. On past BlackBerry devices, the button used to select and highlight information is referred to as a trackwheel. The procedures in this document use the term trackball.

Set up your account

Before you begin using Avaya one-X Mobile Web or Avaya one-X Mobile on your mobile device, you must log in to the Avaya one-X Mobile Web site and set up your account. The procedures to log in to the Avaya one-X Mobile Web site for the first time and set up your account are provided in this section.

Note:

It is recommended that you perform this procedure before downloading the application to your mobile device. After you set up your account, an SMS message is sent to your mobile device. The message contains instructions and a link to download the Avaya one-X Mobile application.

You will need to know the following information in order to successfully set up your account:

●Avaya one-X Mobile Web site address or URL

●corporate computer username and password

●unique ID for your desk phone (required only for shared extensions; appears on your desk phone screen)

●Unity Connections username and password (required only if your corporate voicemail system uses Unity Connections)

●Avaya Modular Messaging mailbox password (required only if your corporate voicemail system uses Avaya Modular Messaging)

●10-digit number of the mobile phone you want to use with Avaya one-X Mobile

●Mobile phone carrier

●Mobile phone manufacturer (is often listed in the battery compartment of mobile phones)

●Mobile phone model (is often listed in the battery compartment of mobile phones)

To log in to the Avaya one-X Mobile Web site for the first time and set up your account:

1.Open the Web browser on your PC.

2.Using http or https as advised by your system administrator, go to your corporate URL for the Avaya one-X Mobile Server.

The Avaya one-X Mobile Web site login page appears.

3.In the Username field, enter your corporate computer username.

8 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

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Contents Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerryAvaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirementsSet up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test buttonInstalling the Application on Your Mobile Device Install the application from your PC via USB Click DownloadSet up a WAP Access Point Name APN APN settings for CingularLog in for first-time use For Username for APN, leave blankInstalling the Application on Your Mobile Device Key Features Getting StartedAbout Avaya one-X Mobile Web About this Guide Start the ApplicationAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inboxMake a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Make a call from the Corporate Directory Highlight Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls DestinationsSelect the phones to which calls are routed Click Change DestinationsAdd a phone to which calls are routed Delete a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsHighlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Route calls as defined by Automatic by Schedule Route calls as defined by Automatic by LocationClick Select Voicemail Highlight Automatic by ScheduleHighlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail messageSave a voicemail message Highlight Open New Voicemail or Open Saved VoicemailDelete a voicemail message Highlight Open New VoicemailClick Save Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Delete a call Add the contact to your RIM AddressesClick Delete Call Click Add to RIM AddressesAdd the contact to your Phonebook as a VIP Managing voicemail from the Call LogSave a voicemail message from the Call Log Highlight Save VoicemailAdd a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Using the Corporate Directory Search Corporate Directory for contactClick Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate DirectoryHighlight one-X Mobile Voicemail Go to in Listen to a voicemail message onHighlight one-X Mobile Call Log Changing the Mobile Device Settings Change the voicemail notification preferenceChange search sort order Highlight NotificationChange the corporate voicemail number Change the Call Back preferenceChange the Call Back delay Highlight Call Back DelayClick Change Call Back Delay Highlight Call Back PreferencesExit and lock the application Change the extension associated with the mobile deviceHighlight Application Lock Click Change Application LockChange the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular IndexNew Voicemail