Avaya One-X for RIM Blackberry manual Listening to Voicemail, Listen to a voicemail message

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Listening to Voicemail

Avaya one-X Mobile Visual Voicemail provides many of the best features of email to the review and management of your office voicemail. The New Voicemail and Saved Voicemail inboxes display your messages similar to email. You can see which messages are new and which have already been heard, as well as who left a message and when. This helps you review important messages first, and even save or delete messages without listening to them.

The New Voicemail inbox and Saved Voicemail inbox display the icons shown in the following table.

New and Saved Voicemail Inbox Icons

	Icon			Description

				Voicemail downloading

				Unheard voicemail, downloaded

				Unheard voicemail, not downloaded


				Heard voicemail, downloaded
				Heard voicemail, downloaded


				Heard voicemail, not downloaded
				Heard voicemail, not downloaded

You can control message playback by pressing the keys on your BlackBerry keyboard, as shown in the following table.

Voicemail Playback Screen Controls

Key Description

ASaves the voicemail

Space	Stops playback and leaves the Playback screen open. Press the
	Space key again to replay the message from the beginning.

Del	Stops playback, deletes the message, and opens the updated
	voicemail inbox.

Listen to a voicemail message

To listen to a voicemail message:

1. On the Avaya one-X Mobile Home screen, highlight New Voicemail.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 37

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Highlight RIM Addresses Make a call from your list of contacts in RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsClick Delete name Edit a phone number to which calls are routedHighlight Edit Destination Send all calls to voicemail Set a Quick Entry number to which calls are routedClick Select Quick Entry Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage View the Call Log Using the Call LogCall Log Icons Description Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogFind contacts in RIM Addresses Using the Contacts FeatureAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryAdd Corporate Directory contact to RIM Addresses Change the block settingClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail