Avaya One-X for RIM Blackberry manual Identify the BlackBerry Connection Type

Page 9

Identify the BlackBerry Connection Type

4.In the Password field, enter your corporate computer password.

5.Click the Log In button.

6.Perform one of the following steps:

If you have a shared phone extension, you are prompted to identify your desk phone. Select the option that exactly matches the message on the screen of your desk phone, and then click the OK button.

If your corporate voicemail system uses Unity Connection, you are prompted for the Unity Connection username and password. Enter the Unity Connection username and password, and then click the OK button.

If your corporate voicemail system uses Avaya Modular Messaging, you are prompted for the Avaya Modular Messaging mailbox password. Enter the Avaya Modular Messaging mailbox password, and then click the OK button.

The End User License Agreement appears.

7.Read the license agreement, and then click the Accept button. The Avaya one-X Mobile Setup page appears.

8.Enter your 10-digit mobile device number, and then click the Next button.

9.Select your mobile carrier from the drop-down menu, and then click the Next button.

10.Select your mobile manufacturer from the drop-down menu, and then click the Next button.

11.Select your mobile model from the drop-down menu, and then click the Next button.

12.Turn off your mobile device.

Note:

Be sure to turn your mobile device off.

13.Click the Office Voicemail Network Test button.

This test may take up to 10 seconds. When the network test is successfully finished, an SMS message is sent to your mobile device. The message contains instructions and a link to download the Avaya one-X Mobile application.

14.See Identify the BlackBerry Connection Type on page 9.

Identify the BlackBerry Connection Type

Your BlackBerry Enterprise Server (BES) administrator will have chosen an internet security configuration that is appropriate for your enterprise. The BES can be configured to allow one of the following types of internet connections:

Direct TCP

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 9

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedDelete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by ScheduleClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageHighlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM AddressesManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight NotificationChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back PreferencesChange the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail