Avaya One-X for RIM Blackberry manual

Page 36

Managing Incoming Calls Using the Send Calls Feature

36 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

Image 36

Contents Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerryAvaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirementsSet up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test buttonInstalling the Application on Your Mobile Device Install the application from your PC via USB Click DownloadSet up a WAP Access Point Name APN APN settings for CingularLog in for first-time use For Username for APN, leave blankInstalling the Application on Your Mobile Device Key Features Getting StartedAbout Avaya one-X Mobile Web About this Guide Start the ApplicationAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inboxMake a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Make a call from the Corporate Directory Highlight Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls DestinationsSelect the phones to which calls are routed Click Change DestinationsAdd a phone to which calls are routed Delete a phone to which calls are routedHighlight New Destinations Highlight Edit DestinationsEdit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Route calls as defined by Automatic by Schedule Route calls as defined by Automatic by LocationClick Select Voicemail Highlight Automatic by ScheduleHighlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail messageSave a voicemail message Highlight Open New Voicemail or Open Saved VoicemailDelete a voicemail message Highlight Open New VoicemailClick Save Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Delete a call Add the contact to your RIM AddressesClick Delete Call Click Add to RIM AddressesAdd the contact to your Phonebook as a VIP Managing voicemail from the Call LogSave a voicemail message from the Call Log Highlight Save VoicemailUsing the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Using the Corporate Directory Search Corporate Directory for contactChange the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate DirectoryHighlight one-X Mobile Voicemail Go to in Listen to a voicemail message onHighlight one-X Mobile Call Log Changing the Mobile Device Settings Change the voicemail notification preferenceChange search sort order Highlight NotificationChange the corporate voicemail number Change the Call Back preferenceChange the Call Back delay Highlight Call Back DelayClick Change Call Back Delay Highlight Call Back PreferencesExit and lock the application Change the extension associated with the mobile deviceHighlight Application Lock Click Change Application LockChange the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular IndexNew Voicemail