Avaya One-X for RIM Blackberry manual Using the Corporate Directory

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Using the Corporate Directory

The Avaya one-X Mobile Corporate Directory feature lets you search your company’s Corporate Directory from your mobile device for contact information for anyone in your group, department, or company. The search results are displayed on your mobile device where you can add the contact to the list of RIM Addresses stored on your mobile device or place an Avaya one-X Mobile Call to the contact.

Using the Avaya one-X Mobile Web application, you can add the Corporate Directory contact as a VIP in the Avaya one-X Mobile Web Phonebook. For more information about designating VIPs in the Web Phonebook, see the Avaya one-X Mobile Web User Guide, document number 18-602150.

Search Corporate Directory for contact

To search the Corporate Directory for a contact:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Corporate Directory.

3.Click the trackball.

A search criteria screen appears.

4.In the First Name field, enter the first few letter of the first name.

5.Enter search criteria in the Last Name and Department fields to use additional criteria in your search.

Note:

You do not need to populate all search criteria fields.

6.Click the trackball.

7.Click Search.

When the search is completed, the Directory search results screen appears.

8.Highlight the contact.

9.To view contact details, click the trackball.

10.Click View <name>.

The complete contact record is provided.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 47

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Contents Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 NovemberAvaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile DeviceSet up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection TypeInstalling the Application on Your Mobile Device Click Download Install the application from your PC via USBAPN settings for Cingular Set up a WAP Access Point Name APNFor Username for APN, leave blank Log in for first-time useInstalling the Application on Your Mobile Device Getting Started Key FeaturesAbout Avaya one-X Mobile Web Start the Application About this GuideAvaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screenMake a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Highlight Corporate Directory Make a call from the Corporate DirectoryMake a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls FeatureClick Change Destinations Select the phones to which calls are routedHighlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New DestinationsHighlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select VoicemailClick Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to VoicemailHighlight Open New Voicemail or Open Saved Voicemail Save a voicemail messageClick Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete CallManaging voicemail from the Call Log Add the contact to your Phonebook as a VIPHighlight Save Voicemail Save a voicemail message from the Call LogAdd a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Search Corporate Directory for contact Using the Corporate DirectoryClick Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X MobileGo to in Listen to a voicemail message on Highlight one-X Mobile VoicemailHighlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort orderChange the Call Back preference Change the corporate voicemail numberHighlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back DelayClick Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application LockClick Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for CingularNew Voicemail