Avaya 2030, 2050 manual If Enter Account or no Account Appears, Adding Voluntary Account Codes

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Account Codes

If ENTER ACCOUNT or NO ACCOUNT Appears

If ENTER ACCOUNT or NO ACCOUNT appears when making a call, then you must enter an account code to continue. The system checks this against its list of codes before allowing the call. You must also do this before making a call if your phone displays ACCOUNT.

To enter an account code at any time during a call, see Adding Voluntary Account Codes.

To enter a forced account code:

1.Dial the account code. If you make a mistake, press zDELETE to delete the last digit entered.

2.When you have entered the full code, press zDONE.

3.If the system does not recognise the code, it displays REENTER ACCOUNT. Repeat the entry or end the call.

4.If the code is recognised, your call can continue.

Adding Voluntary Account Codes

You can enter an account code during any external call. The system will record the call on its call log, including the account code. The system checks the code against its list of valid codes (ask your System Administrator for a copy).

To enter a voluntary account code:

1.During the call, press zACCOUNT.

2.Enter an account code. If you make a mistake, press zDELETE to delete the last digit entered.

3.When you have entered the full code, press zDONE.

4.If the system does not recognise the code, the phone displays RE-ENTER ACCOUNT.

2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Contents IP Office Page Table of Contents Manager-Secretary Working 2030 & 2050 Phone Using the Scroll KeyIntroduction to the 2030 and 2050 Phones On-Hook Dialling, Speaker & Answer ReleasePhone Lamp Tones & RingingMaking Calls Redial Answer Calls Using a DSS/BLF KeyReturn a Missed Call Set a DivertPage Making Internal Calls Making CallsMaking a Page Call Redialling External NumbersTo make a call using the INDeX Classic Mode To make a call using the INDeX Dial Name ModeMaking External Calls Making Calls from the INDeX DirectorySpeed Dials Using Speed DialsStoring Personal Speed Dials Page If Enter Account or no Account Appears Account CodesAdding Voluntary Account Codes To enter a forced account codePage Options If Busy or Unanswered Busy or UnansweredArrange a Callback Leave a MessagePage Switching to Handsfree Changing the Call VolumeActions During a Call Muting CallsTo start or add to a conference Create a Conference CallTo exit the conference To park all the conference partiesAnswering Normal Calls Answering CallsAnswering a Page Call Answering a MessageTo pick up any ringing phone Answering Other Extensions Call PickupTo pick up calls in your pickup group To set the phones pickup groupDisplaying the Call History Answering a Call WaitingTo answer a call waiting Page Transferring Calls Transfer, Park & Hold CallsHolding Calls Dialling Ahead Parking Calls Park and RideDiverting Calls Setting Divert NumbersTo set a divert number To set divert all targetsSwitching No Calls On/Off Switching Divert All On/OffTo switch divert all off/change target targets set Displaying an Absence Message To cancel either feature from your own extensionFollow Me To select an absence messageTo set a forward Remote ForwardingUsing DSS Keys Setting Up a DSS KeyDSS Keys BLF Status Lamps Green BLF Lamp SignalsDSS Key Label To remove the label coverManager-Secretary Working Using Soft DSS KeysSoft DSS Key Display Making CallsPage Setting Up Soft DSS Keys Manager-Secretary SetupPlanning Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display ModeCalls A/A calls B Changing the Soft DSS UsagePage Switching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer StepTo set the ringer volume step size To set the ringer timeoutGroup Other FeaturesHot Desking Page Phone Passcode Phone SettingsDisplaying Phone Details Do Not Disturb Language ControlsVoicemail & Visual Voice VoicemailListening to Messages Changing Your Greeting Leaving a MessageVoicemail Email Alerts Changing Your Mailbox PIN CodeVoicemail Controls Additional features not announcedVoicemail Lite Controls Answer Release 27 Call Waiting IndexEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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