Avaya 2030, 2050 manual Index, Answer Release 27 Call Waiting

Page 47

Index

4

4-digit passcode 39

A

A/A 33 Abbreviated dialling 7

Absence Message

Displaying 25

Absence Message 25

ABSENT 25 ACCOUNT 6, 9 Account code 6, 9 Account code during 9

Account codes Forced 9 Voluntary 9

Account codes 9 Add

Voluntary Account Codes 9

Add 9, 14, 23, 25, 39, 40, 41, 42 Adding Voluntary Account Codes 9 ALERT 43

All

numbers 23 All 1, 6, 14, 23, 24, 31, 33, 37, 39, 40, 44 And/or 35

Answer

ANSWER RELEASE 27 CALL WAITING 17

Message 15

Messages 15 Normal calls 15 Page 15 Page Call 15

Answer 1, 3, 5, 6, 11, 14, 15, 16, 17, 19, 20, 23, 25, 27 Answer a Message 15

Answer Calls Using DSS/BLF Key 3 Answer Calls Using

3

ANSWER RELEASE answer 27 transfer 19, 20

ANSWER RELEASE 1, 5, 6, 13, 15, 16, 17, 19, 20, 24, 27, 40, 42

ANSWER RELEASE key

Pressing 1

ANSWER RELEASE key 1

Answering a Call Waiting 17 Answering a Message 15 Answering a Page Call 15 Answering Normal Calls 15 Answering Other Extensions 16 Answering Other Extensions - Call Pickup 16 Arrange

Callback 11 Arrange 11, 43 Arrange a Callback 11

Auto answer 31, 33, 35

Auto Answer (Soft DSS) 33 Automatic Message Deletion Each 41 Avaya INDeX 3

B

Barred phone 39 BLF 1, 28

BLF Lamp Signals 28

BLF Lamps 28 BLF Status Lamps 28

Broadcast 5 Broken Dial Tone 2, 5, 24

BUSY 20

Busy Not Available Reasons 3

Busy or Unanswered 5, 29

Busy transfer 19

C

CALL Forward 26 Hold 19 Make internal 5 Park 20 Pickup 16 Transfer 19 Unpark 20 Using Soft DSS 29

Volume 13

CALL 5, 13, 15, 16, 19, 20, 26, 29, 33 Call barring 5, 6, 7

CALL FOR MESSAGE 15

Call forwarding number 25 Call History

Displaying 17 Call History 3, 17 Call Pickup 16 Call ringing 16 Call Type 15, 33 Call Volume

Changing 13 Call Volume 13

CALL WAITING

Answer 17

CALL WAITING 2, 17

Call waiting on use 17 Call/Transfer

Hold 3

Call/Transfer 3

CALLBACK Arrange 11 Arranges 11 cancel 11 Ring timeout 36

CALLBACK 11, 36 Called determines 31 Called hears 31 CALLFREE 20 Calls

dial ahead during 20

Holding 19

Incoming 2 Making 2, 6, 29 Muting 13 Parking 20

Calls 1, 2, 3, 5, 6, 7, 9, 11, 13, 14, 15, 16, 17, 19, 20, 23, 24, 25, 26, 27, 28, 29, 31, 33, 35, 36, 37, 39, 40, 42, 44 Calls arrive 15 Calls B 33

Calls back 15, 25, 44 Calls to/from 28

CAMP ON Answer 17

CAMP ON 17

CAMP_ON 11 CANCEL

Callback 11

Message 15 CANCEL 11, 15 Change

Call Volume 13

Passcode 39 Press ROTATE 23

Ringer Sound 35 Ringer Volume 35

ROTATE 39 Soft DSS Display Mode 32

Soft DSS Usage 33

Change 1, 3, 13, 20, 23, 24, 26, 32, 33, 35, 39, 40, 41, 42, 43, 44

Changes during 1 Changes during calls 1

Changing the Call Volume 13 Changing the Ringer Sound 35 Changing the Ringer Volume 35 Changing the Soft DSS Display Mode 32

Changing the Soft DSS Extensions 32 Changing the Soft DSS Usage 33 Changing Your Greeting 42 Changing Your Mailbox PIN Code 43 Classic 6

Classic Mode 6 Clear

Soft DSS 31

Clear 15, 25, 28, 31 CLI 17 CONFER 14 Conference 14 Conference Call

Create 14 Conference Call 14

COPY message 41

COPY 41, 43 Create

Conference Call 14

Create 14, 23 Create a Conference Call 14

CUSTOM 25 Customisation 1

D

DEFAULT language 40

Delete 5, 9, 23, 39, 40, 41, 43, 44 Desking 37

Dial *10*N 40 Dial *11*N 40 Dial *12*N 25 Dial *13*N 25

2030 & 2050 Telephone User Guide

Page 43

IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

Page 46 Page 48
Image 47
Page 46 Page 48
Contents IP Office Page Table of Contents Manager-Secretary Working On-Hook Dialling, Speaker & Answer Release Using the Scroll Key2030 & 2050 Phone Introduction to the 2030 and 2050 PhonesMaking Calls Tones & RingingPhone Lamp Set a Divert Answer Calls Using a DSS/BLF KeyRedial Return a Missed CallPage Redialling External Numbers Making CallsMaking Internal Calls Making a Page CallMaking Calls from the INDeX Directory To make a call using the INDeX Dial Name ModeTo make a call using the INDeX Classic Mode Making External CallsStoring Personal Speed Dials Using Speed DialsSpeed Dials Page To enter a forced account code Account CodesIf Enter Account or no Account Appears Adding Voluntary Account CodesPage Leave a Message Busy or UnansweredOptions If Busy or Unanswered Arrange a CallbackPage Muting Calls Changing the Call VolumeSwitching to Handsfree Actions During a CallTo park all the conference parties Create a Conference CallTo start or add to a conference To exit the conferenceAnswering a Message Answering CallsAnswering Normal Calls Answering a Page CallTo set the phones pickup group Answering Other Extensions Call PickupTo pick up any ringing phone To pick up calls in your pickup groupTo answer a call waiting Answering a Call WaitingDisplaying the Call History Page Holding Calls Transfer, Park & Hold CallsTransferring Calls Dialling Ahead Parking Calls Park and RideTo set divert all targets Setting Divert NumbersDiverting Calls To set a divert numberTo switch divert all off/change target targets set Switching Divert All On/OffSwitching No Calls On/Off To select an absence message To cancel either feature from your own extensionDisplaying an Absence Message Follow MeTo set a forward Remote ForwardingDSS Keys Setting Up a DSS KeyUsing DSS Keys To remove the label cover Green BLF Lamp SignalsBLF Status Lamps DSS Key LabelMaking Calls Using Soft DSS KeysManager-Secretary Working Soft DSS Key DisplayPage Planning Soft DSS Keys Manager-Secretary SetupSetting Up Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display ModeCalls A/A calls B Changing the Soft DSS UsagePage Changing the Ringer Sound Changing the Ringer VolumeSwitching the Ringer On/Off Ringer ControlsTo set the ringer timeout Setting a Ringer StepSetting the Ringer Timeout To set the ringer volume step sizeHot Desking Other FeaturesGroup Page Displaying Phone Details Phone SettingsPhone Passcode Do Not Disturb Language ControlsListening to Messages VoicemailVoicemail & Visual Voice Changing Your Greeting Leaving a MessageVoicemail Email Alerts Changing Your Mailbox PIN CodeVoicemail Lite Controls Additional features not announcedVoicemail Controls Answer Release 27 Call Waiting IndexEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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