Avaya 2050, 2030 manual Answering Other Extensions Call Pickup, To pick up any ringing phone

2030 2050 User Guide

Answering Other Extensions - Call Pickup

Your extension can store a pickup group number. If an extension in your pickup group rings, then the

zPICKUP option appears. You can also pickup calls using DSS (see Using DSS Keys) or Soft DSS keys (see Using Soft DSS Keys).

To pick up any ringing phone:

1. This option is available via a short code, contact your System Administrator.

To pick up calls in your pickup group:

1.Press zPICKUP to show the longest ringing call.

2.To pick up the call shown, press SPEAKER.

3.To cancel the pickup display, press ANSWER RELEASE.

To set the phone's pickup group:

1.Press PROGRAM and then SCROLL. Press zPICKUP.

2.Enter the phone's passcode (see The Phone Passcode).

3.The display shows the current pickup group (if set).

4.Press zCANCEL and enter a new pickup group number.

5.Press zDONE and then PROGRAM to finish.

You can also use the system's short codes for call pick-up. These are:

•*30 to answer a call ringing anywhere.

•*31 to answer a call within your group.

•*32*201# to answer the call for ringing a particular extension, in this example 201.

2030 & 2050 Telephone User Guide	Page 16
IP Office	40DHB0002UKAG Issue 7c (17th May 2004)