Avaya 2050, 2030 manual Leaving a Message, Changing Your Greeting

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2030 2050 User Guide

Leaving a Message

You can use voicemail to leave a message directly in a mailbox.

1.Press zVOICE and then zMESSAGE.

2.Dial the extension or group required and press zMESSAGE again.

•Voicemail Lite:

You should hear ringing and then the greeting message of the extension or groups mailbox. When you hear the tone, start speaking and then either replace your handset or press ANSWER RELEASE.

•Voicemail Pro:

To start recording your message press zRECORD and when finished press zSTOP. After recording your message you have several options:

•zRECORD - Re-record your message.

•zLISTEN - Listen to the message you just recorded.

•zSUBMIT - Submit (send) the message to the target mailbox(es).

•zOTHERS - Add other mailboxes to which you want the message copied when you press zSUBMIT. Separate each entry with a #.

Changing Your Greeting

You can record your own mailbox greeting to replace the default greeting. If the System Administrator has set up a voicemail reception number for you, remember to tell callers that they can press 0 to call that number if they don't want to leave a message.

Voicemail Lite:

1.Press zVOICE and then zLISTEN.

2.Press 3 and follow the prompts for changing your greeting.

Voicemail Pro:

1.Press zVOICE and then zGREETING.

2.Use zLISTEN to hear your current greeting.

3.Press zRECORD to start recording and zSTOP when finished.

4.When happy with the new greeting, press zSUBMIT.

2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Contents IP Office Page Table of Contents Manager-Secretary Working Using the Scroll Key 2030 & 2050 PhoneIntroduction to the 2030 and 2050 Phones On-Hook Dialling, Speaker & Answer ReleaseMaking Calls Tones & RingingPhone Lamp Answer Calls Using a DSS/BLF Key RedialReturn a Missed Call Set a DivertPage Making Calls Making Internal CallsMaking a Page Call Redialling External NumbersTo make a call using the INDeX Dial Name Mode To make a call using the INDeX Classic ModeMaking External Calls Making Calls from the INDeX DirectoryStoring Personal Speed Dials Using Speed DialsSpeed Dials Page Account Codes If Enter Account or no Account AppearsAdding Voluntary Account Codes To enter a forced account codePage Busy or Unanswered Options If Busy or UnansweredArrange a Callback Leave a MessagePage Changing the Call Volume Switching to HandsfreeActions During a Call Muting CallsCreate a Conference Call To start or add to a conferenceTo exit the conference To park all the conference partiesAnswering Calls Answering Normal CallsAnswering a Page Call Answering a MessageAnswering Other Extensions Call Pickup To pick up any ringing phoneTo pick up calls in your pickup group To set the phones pickup groupTo answer a call waiting Answering a Call WaitingDisplaying the Call History Page Holding Calls Transfer, Park & Hold CallsTransferring Calls Parking Calls Park and Ride Dialling AheadSetting Divert Numbers Diverting CallsTo set a divert number To set divert all targetsTo switch divert all off/change target targets set Switching Divert All On/OffSwitching No Calls On/Off To cancel either feature from your own extension Displaying an Absence MessageFollow Me To select an absence messageRemote Forwarding To set a forwardDSS Keys Setting Up a DSS KeyUsing DSS Keys Green BLF Lamp Signals BLF Status LampsDSS Key Label To remove the label coverUsing Soft DSS Keys Manager-Secretary WorkingSoft DSS Key Display Making CallsPage Planning Soft DSS Keys Manager-Secretary SetupSetting Up Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS ExtensionsChanging the Soft DSS Usage Calls A/A calls BPage Changing the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutTo set the ringer volume step size To set the ringer timeoutHot Desking Other FeaturesGroup Page Displaying Phone Details Phone SettingsPhone Passcode Language Controls Do Not DisturbListening to Messages VoicemailVoicemail & Visual Voice Leaving a Message Changing Your GreetingChanging Your Mailbox PIN Code Voicemail Email AlertsVoicemail Lite Controls Additional features not announcedVoicemail Controls Index Answer Release 27 Call WaitingEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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