Avaya 2050, 2030 manual Enter Account 7 Enter NEW Code

Page 48

2030 2050 User Guide

Dial *14*N 25 Dial ahead 19, 20 Dial ahead during

call 20

Dial ahead during 20 Dial Name 6

Dial Name Mode 6

DIALLED 5 Dialled call 31 Dialling

527 6 Dialling 1, 5, 6, 31 Dialling Ahead 20 Direct 31, 33, 44 Direct / Direct 33 Direct / Page 33 Direct / Standard 33 Direct Call 31 Directory 5, 6, 7, 27, 39

Display Absence Message 25 Call History 17 Language 40 Name 39 Number 39 Press CYCLE 6 Press NEXT 23 Press SCROLL 1 Soft DSS 29 Soft DSS mode 32

Software release 13

Display 1, 3, 5, 6, 7, 9, 11, 13, 15, 16, 17, 19, 20, 23, 25, 26, 27, 29, 31, 32, 33, 35, 36, 37, 39, 40, 41, 43, 44 Display FREE 20 Display shows 5, 7, 16, 23, 27, 32, 33, 35, 36, 39 Displaying an Absence Message 25

Displaying LOG OFF 37

Displaying NOT LOGGED ON 37 Displaying Phone Details 39 Displaying the Call History 17 Displays ENTER PASSCODE 39 Displays NUMBER BUSY 11 Displays PAGING 5 Displays REENTER 9, 39

Displays REENTER ACCOUNT 9 Displays RE-ENTER ACCOUNT 9 Displays THIS TERMINAL IS BARRED 39 DIVERT

Divert all on/off 24 No answer time 36

Remote set 26 Set 3

Set numbers 23 DIVERT 3, 23, 24, 26, 29, 36

Divert All Set 29

Divert All 23, 24, 26, 29, 37

Divert Numbers

Setting 23

Divert Numbers 23 Diverting

20429

Diverting 29 Diverting Calls 2 Do Not Disturb 40 DONE 23 Double Flash

Repeating 2 Double Flash 2, 15 DSS 1, 3, 5, 7, 16, 27, 28, 29, 31, 32, 33 DSS Extensions 32 DSS Key Label 28 DSS key storing 27 DSS Keys

BLF Lamps 28 make 33 Setting Up 27 Setup 27

DSS Keys 1, 3, 5, 7, 27, 28, 29, 31, 32, 33 DSS/BLF Key

Answer Calls Using 3

set 27 DSS/BLF Key 3, 27 DT 3 Dual-colour 28 Dual-colour BLF lamps 28

E

Email 43, 44 Enquiry call 19, 20 Enter 6, 7, 9, 16, 20, 23, 25, 26, 27, 31, 32, 33, 35, 36, 37, 39, 43

ENTER ACCOUNT 7, 9

ENTER NEW CODE 39

Enter Passcode 39 Exclusive hold 19 Extension B 33 Extension number 5, 11, 19, 20, 25, 27, 31, 37, 39 EXTERNAL

Ring on/off 35 EXTERNAL 35 External Calls

Making 6 External Calls 2, 6, 9, 19, 20 EXTNS 32

F

Fast Flash 28

Fast Flashing Lamp 2

Flashing 20, 24 Follow Me 25, 26 Forced

Account 9 Forced 9 FORWARD 26 FORWARD FROM 26

FORWARD TO 26 Forward Unconditional 23 FREE 19, 20 Full Name 39 FWD 43

G

General Differences 3

Group Page 5 Ringing timeout 36

Group 5, 15, 24, 27, 28, 32, 36, 37, 41 Group number 27, 37

Group starting 37 Groups 3, 5, 16, 27, 37, 42

Groups containing 20 5

H

Handsfree Switching 13

Handsfree 1, 5, 6, 13, 15

Help 41, 44 Help Menu 44

HOLD Call/Transfer 3 Common hold 20

HOLD 3, 14, 19, 20 Holding

Calls 19 Holding 19 Holding Calls 19

Hot Desking 37

I

If ENTER ACCOUNT or NO ACCOUNT Appears 9 Incoming

Calls 2

Incoming 2 INDeX 3, 6, 39 INDeX Media Gateway 3 INDeX Users 3 Intercom 31, 33 Intercom (Soft DSS) 33

INTERNAL Make call 5 Ring on/off 35

INTERNAL 5, 35 Internal Calls

Making 5 Internal Calls 2, 5, 6 Introduction

2030 1 Introduction 1, 41 Introduction to the 2030 and 2050 Phones 1

IP Office select 7

IP Office 1, 3, 6, 7, 15, 39, 41, 44

IP Office Digital Terminals 3

IP Office Directory 6, 7

IP Office Directory Entries 7

IP Office SoftConsole 15 IP Office voicemail 41, 44

J

Join/leave group 37

K

Key label 28

L

LABSENT 25 Lamp 1, 2, 11, 15, 28, 29

Lamp On 2

Language Dutch 40 English 40 French 40 Swedish 40

Language 3, 40 Language Controls 40

LARGE STEP 36 Leave a Message 5, 11, 42

2030 & 2050 Telephone User Guide

Page 44

IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

Image 48
Contents IP Office Page Table of Contents Manager-Secretary Working Using the Scroll Key 2030 & 2050 PhoneIntroduction to the 2030 and 2050 Phones On-Hook Dialling, Speaker & Answer ReleaseTones & Ringing Phone LampMaking Calls Answer Calls Using a DSS/BLF Key RedialReturn a Missed Call Set a DivertPage Making Calls Making Internal CallsMaking a Page Call Redialling External NumbersTo make a call using the INDeX Dial Name Mode To make a call using the INDeX Classic ModeMaking External Calls Making Calls from the INDeX DirectoryUsing Speed Dials Speed DialsStoring Personal Speed Dials Page Account Codes If Enter Account or no Account AppearsAdding Voluntary Account Codes To enter a forced account codePage Busy or Unanswered Options If Busy or UnansweredArrange a Callback Leave a MessagePage Changing the Call Volume Switching to HandsfreeActions During a Call Muting CallsCreate a Conference Call To start or add to a conferenceTo exit the conference To park all the conference partiesAnswering Calls Answering Normal CallsAnswering a Page Call Answering a MessageAnswering Other Extensions Call Pickup To pick up any ringing phoneTo pick up calls in your pickup group To set the phones pickup groupAnswering a Call Waiting Displaying the Call HistoryTo answer a call waiting Page Transfer, Park & Hold Calls Transferring CallsHolding Calls Parking Calls Park and Ride Dialling AheadSetting Divert Numbers Diverting CallsTo set a divert number To set divert all targetsSwitching Divert All On/Off Switching No Calls On/OffTo switch divert all off/change target targets set To cancel either feature from your own extension Displaying an Absence MessageFollow Me To select an absence messageRemote Forwarding To set a forwardSetting Up a DSS Key Using DSS KeysDSS Keys Green BLF Lamp Signals BLF Status LampsDSS Key Label To remove the label coverUsing Soft DSS Keys Manager-Secretary WorkingSoft DSS Key Display Making CallsPage Manager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS ExtensionsChanging the Soft DSS Usage Calls A/A calls BPage Changing the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutTo set the ringer volume step size To set the ringer timeoutOther Features GroupHot Desking Page Phone Settings Phone PasscodeDisplaying Phone Details Language Controls Do Not DisturbVoicemail Voicemail & Visual VoiceListening to Messages Leaving a Message Changing Your GreetingChanging Your Mailbox PIN Code Voicemail Email AlertsAdditional features not announced Voicemail ControlsVoicemail Lite Controls Index Answer Release 27 Call WaitingEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.