Avaya 2030, 2050 manual Table of Contents

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Table of Contents

 

The 2030 & 2050 Phone

1

Introduction to the 2030 and 2050 Phones

1

Using the SCROLL Key

1

On-Hook Dialling, Speaker & Answer Release

1

Tones & Ringing

2

The Phone Lamp

2

Notes for Notes for INDeX Users

3

Making Calls

5

Notes on Making Calls

5

Making Internal Calls

5

Making a Page Call

5

Redialling External Numbers

5

Making External Calls

6

Making Calls from the INDeX Directory

6

Speed Dials

7

Using Speed Dials

7

Storing Personal Speed Dials

7

Account Codes

9

If ENTER ACCOUNT or NO ACCOUNT Appears

9

Adding Voluntary Account Codes

9

Busy or Unanswered

11

Options If Busy or Unanswered

11

Arrange a Callback

11

Leave a Message

11

Actions During a Call

13

Changing the Call Volume

13

Switching to Handsfree

13

Muting Calls

13

Software Release

13

Create a Conference Call

14

Answering Calls

15

Answering Normal Calls

15

Answering a Page Call

15

Answering a Message

15

Answering Other Extensions - Call Pickup

16

Answering a Call Waiting

17

Displaying the Call History

17

Transfer, Park & Hold Calls

19

Transferring Calls

19

Holding Calls

19

Parking Calls (Park and Ride)

20

Dialling Ahead

20

Diverting Calls

21

Setting Divert Numbers

21

Switching Divert All On/Off

22

Switching No Calls On/Off

22

Displaying an Absence Message

23

Follow Me

23

Remote Forwarding

24

DSS Keys

25

2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Contents IP Office Page Table of Contents Manager-Secretary Working On-Hook Dialling, Speaker & Answer Release Using the Scroll Key2030 & 2050 Phone Introduction to the 2030 and 2050 PhonesTones & Ringing Phone LampMaking Calls Set a Divert Answer Calls Using a DSS/BLF KeyRedial Return a Missed CallPage Redialling External Numbers Making CallsMaking Internal Calls Making a Page CallMaking Calls from the INDeX Directory To make a call using the INDeX Dial Name ModeTo make a call using the INDeX Classic Mode Making External CallsUsing Speed Dials Speed DialsStoring Personal Speed Dials Page To enter a forced account code Account CodesIf Enter Account or no Account Appears Adding Voluntary Account CodesPage Leave a Message Busy or UnansweredOptions If Busy or Unanswered Arrange a CallbackPage Muting Calls Changing the Call VolumeSwitching to Handsfree Actions During a CallTo park all the conference parties Create a Conference CallTo start or add to a conference To exit the conferenceAnswering a Message Answering CallsAnswering Normal Calls Answering a Page CallTo set the phones pickup group Answering Other Extensions Call PickupTo pick up any ringing phone To pick up calls in your pickup groupAnswering a Call Waiting Displaying the Call HistoryTo answer a call waiting Page Transfer, Park & Hold Calls Transferring CallsHolding Calls Dialling Ahead Parking Calls Park and RideTo set divert all targets Setting Divert NumbersDiverting Calls To set a divert numberSwitching Divert All On/Off Switching No Calls On/OffTo switch divert all off/change target targets set To select an absence message To cancel either feature from your own extensionDisplaying an Absence Message Follow MeTo set a forward Remote ForwardingSetting Up a DSS Key Using DSS KeysDSS Keys To remove the label cover Green BLF Lamp SignalsBLF Status Lamps DSS Key LabelMaking Calls Using Soft DSS KeysManager-Secretary Working Soft DSS Key DisplayPage Manager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display ModeCalls A/A calls B Changing the Soft DSS UsagePage Changing the Ringer Sound Changing the Ringer VolumeSwitching the Ringer On/Off Ringer ControlsTo set the ringer timeout Setting a Ringer StepSetting the Ringer Timeout To set the ringer volume step sizeOther Features GroupHot Desking Page Phone Settings Phone PasscodeDisplaying Phone Details Do Not Disturb Language ControlsVoicemail Voicemail & Visual VoiceListening to Messages Changing Your Greeting Leaving a MessageVoicemail Email Alerts Changing Your Mailbox PIN CodeAdditional features not announced Voicemail ControlsVoicemail Lite Controls Answer Release 27 Call Waiting IndexEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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