Avaya 2050, 2030 manual Manager-Secretary Working

Page 4

Table Of Contents

Setting Up a DSS Key

25

Using DSS Keys

25

BLF Status Lamps

26

DSS Key Label

26

Manager-Secretary Working

27

Using Soft DSS Keys

27

Soft DSS Key Display

27

Making Calls

27

Manager-Secretary Setup

29

Planning Soft DSS Keys

29

Setting Up Soft DSS Keys

29

Changing the Soft DSS Display Mode

30

Changing the Soft DSS Extensions

30

Changing the Soft DSS Usage

31

Ringer Controls

33

Changing the Ringer Volume

33

Changing the Ringer Sound

33

Switching the Ringer On/Off

33

Setting a Ringer Step

34

Setting the Ringer Timeout

34

Other Features

35

Group

35

Hot Desking

35

Phone Settings

37

The Phone Passcode

37

Displaying Phone Details

37

Language Controls

38

Do Not Disturb

38

Voicemail

39

Voicemail & Visual Voice

39

Listening to Messages

39

Leaving a Message

40

Changing Your Greeting

40

Changing Your Mailbox PIN Code

41

Voicemail Email Alerts

41

Voicemail Controls

42

Voicemail Lite Controls

42

Index

43

2030 & 2050 Telephone User Guide

Page ii

IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Contents IP Office Page Table of Contents Manager-Secretary Working Using the Scroll Key 2030 & 2050 PhoneIntroduction to the 2030 and 2050 Phones On-Hook Dialling, Speaker & Answer ReleasePhone Lamp Tones & RingingMaking Calls Answer Calls Using a DSS/BLF Key RedialReturn a Missed Call Set a DivertPage Making Calls Making Internal CallsMaking a Page Call Redialling External NumbersTo make a call using the INDeX Dial Name Mode To make a call using the INDeX Classic ModeMaking External Calls Making Calls from the INDeX DirectorySpeed Dials Using Speed DialsStoring Personal Speed Dials Page Account Codes If Enter Account or no Account AppearsAdding Voluntary Account Codes To enter a forced account codePage Busy or Unanswered Options If Busy or UnansweredArrange a Callback Leave a MessagePage Changing the Call Volume Switching to HandsfreeActions During a Call Muting CallsCreate a Conference Call To start or add to a conferenceTo exit the conference To park all the conference partiesAnswering Calls Answering Normal CallsAnswering a Page Call Answering a MessageAnswering Other Extensions Call Pickup To pick up any ringing phoneTo pick up calls in your pickup group To set the phones pickup groupDisplaying the Call History Answering a Call WaitingTo answer a call waiting Page Transferring Calls Transfer, Park & Hold CallsHolding Calls Parking Calls Park and Ride Dialling AheadSetting Divert Numbers Diverting CallsTo set a divert number To set divert all targetsSwitching No Calls On/Off Switching Divert All On/OffTo switch divert all off/change target targets set To cancel either feature from your own extension Displaying an Absence MessageFollow Me To select an absence messageRemote Forwarding To set a forwardUsing DSS Keys Setting Up a DSS KeyDSS Keys Green BLF Lamp Signals BLF Status LampsDSS Key Label To remove the label coverUsing Soft DSS Keys Manager-Secretary WorkingSoft DSS Key Display Making CallsPage Setting Up Soft DSS Keys Manager-Secretary SetupPlanning Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS ExtensionsChanging the Soft DSS Usage Calls A/A calls BPage Changing the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutTo set the ringer volume step size To set the ringer timeoutGroup Other FeaturesHot Desking Page Phone Passcode Phone SettingsDisplaying Phone Details Language Controls Do Not DisturbVoicemail & Visual Voice VoicemailListening to Messages Leaving a Message Changing Your GreetingChanging Your Mailbox PIN Code Voicemail Email AlertsVoicemail Controls Additional features not announcedVoicemail Lite Controls Index Answer Release 27 Call WaitingEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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