Avaya 2030 Actions During a Call, Changing the Call Volume, Switching to Handsfree, Muting Calls

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Actions During a Call

Changing the Call Volume

You can change the caller volume during a call. The phone has separate volume levels for both the speaker and the handset.

To change the call volume:

1.During a call, press zVOLUME. To change volume without making a call, just lift the handset or press ANSWER RELEASE first.

2.A slider appears. Adjusts this using the z-keys on its left (softer) and right (louder).

3.When finished, press zDONE.

Switching to Handsfree

You can switch between handsfree (speaker) and handset operation without interrupting the call.

To switch from the handset to speaker:

1. Press SPEAKER. You can now replace the handset without ending the call.

Muting Calls

Using mute you can stop the caller from hearing you though you can still hear them.

To switch mute on/off:

1. Press MUTE. The -symbol disappears from the display whilst a call is muted.

Software Release

Occasionally you may need to talk to someone for support about your phone or phone system. It may be useful to tell that person what software your phone system uses.

To display the software release:

1.During a call, press PROGRAM, the phone displays the software installed on your system. To do this without making a call, just press ANSWER RELEASE first.

2.Press SCROLL to return to the normal display.

2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Contents IP Office Page Table of Contents Manager-Secretary Working 2030 & 2050 Phone Using the Scroll KeyIntroduction to the 2030 and 2050 Phones On-Hook Dialling, Speaker & Answer ReleaseMaking Calls Tones & RingingPhone Lamp Redial Answer Calls Using a DSS/BLF KeyReturn a Missed Call Set a DivertPage Making Internal Calls Making CallsMaking a Page Call Redialling External NumbersTo make a call using the INDeX Classic Mode To make a call using the INDeX Dial Name ModeMaking External Calls Making Calls from the INDeX DirectoryStoring Personal Speed Dials Using Speed DialsSpeed Dials Page If Enter Account or no Account Appears Account CodesAdding Voluntary Account Codes To enter a forced account codePage Options If Busy or Unanswered Busy or UnansweredArrange a Callback Leave a MessagePage Switching to Handsfree Changing the Call VolumeActions During a Call Muting CallsTo start or add to a conference Create a Conference CallTo exit the conference To park all the conference partiesAnswering Normal Calls Answering CallsAnswering a Page Call Answering a MessageTo pick up any ringing phone Answering Other Extensions Call PickupTo pick up calls in your pickup group To set the phones pickup groupTo answer a call waiting Answering a Call WaitingDisplaying the Call History Page Holding Calls Transfer, Park & Hold CallsTransferring Calls Dialling Ahead Parking Calls Park and RideDiverting Calls Setting Divert NumbersTo set a divert number To set divert all targetsTo switch divert all off/change target targets set Switching Divert All On/OffSwitching No Calls On/Off Displaying an Absence Message To cancel either feature from your own extensionFollow Me To select an absence messageTo set a forward Remote ForwardingDSS Keys Setting Up a DSS KeyUsing DSS Keys BLF Status Lamps Green BLF Lamp SignalsDSS Key Label To remove the label coverManager-Secretary Working Using Soft DSS KeysSoft DSS Key Display Making CallsPage Planning Soft DSS Keys Manager-Secretary SetupSetting Up Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display ModeCalls A/A calls B Changing the Soft DSS UsagePage Switching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer StepTo set the ringer volume step size To set the ringer timeoutHot Desking Other FeaturesGroup Page Displaying Phone Details Phone SettingsPhone Passcode Do Not Disturb Language ControlsListening to Messages VoicemailVoicemail & Visual Voice Changing Your Greeting Leaving a MessageVoicemail Email Alerts Changing Your Mailbox PIN CodeVoicemail Lite Controls Additional features not announcedVoicemail Controls Answer Release 27 Call Waiting IndexEnter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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