AT&T CL4940 user manual Reasons for missing caller ID information, On-screen message Reason

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Caller ID

Reasons for missing caller ID information

There are occasions when other information or no information shows for various reasons:

On-screen message	Reason

PRIVATE NUMBER	The caller prefers not to show the phone number.

PRIVATE NAME	The caller prefers not to show the name.

PRIVATE CALLER	The caller prefers not to show the phone number and name.

UNKNOWN NUMBER	Your telephone service provider cannot determine the
	caller’s number.

UNKNOWN NAME	Your telephone service provider cannot determine the
	caller’s name.

UNKNOWN CALLER	Your telephone service provider cannot determine the caller’s
	name and telephone number.
	Calls from other countries may also generate this message.

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Contents User’s manual Congratulations Parts checklist User’s manual Index Quick reference guide MENU/SELECTSpeed Dial Installation Avoid placing the telephone base too close toTelephone installation 800 222-3111. In Canada, dial 1 866 Installation options Tabletop to wall mount installationRoute the power adapter cord through the slot Wall mount to tabletop installation Have DSL high-speed Internet service Set date/time Telephone settingsUse the menu to change the telephone settings To set the date and time manuallyRinger volume LanguageLCD contrast Dial modeTo set the dial mode To answer a call during a power failure Line power mode no AC powerTo make a call during a power failure Telephone operation To delete a redial entry Last number redialTo redial a number EqualizerOptions while on calls Chain dialing To access the directory while on a callTo access the caller ID history while on a call To turn the Audio Assist feature on Audio AssistDirectory memory capacity Character chartDirectory Create a new directory entryReview directory entries Search by name Edit a directory entry Display dialDelete a directory entry Speed dial Enter a speed dial numberDelete a speed dial number Delete entry? with the nameReview a speed dial number Dial a speed dial numberAbout caller ID Information about caller ID with call waitingHow the caller ID history caller ID log works Missed new call indicatorCaller ID history Caller ID operation Memory matchRobert Brown Review the caller ID historyDelete caller ID log entries To delete an entry View dialing optionsDial a caller ID log entry To delete all entriesSave a caller ID log entry to the directory Set area code To set the area codesReasons for missing caller ID information On-screen message ReasonTo play your current outgoing announcement Answering system settingsAnnouncement To record a new outgoing announcementReset annc to default? To delete your outgoing announcementTo set the number of rings To change the settingNumber of rings Press MENU/SELECT again to select Answering sysTo change the remote code Message alertRemote code Priority code Voice prompts About the answering systemMessage capacity Call interceptMessage playback Memo To record a memoMessage counter displays Message counter displaysTo remotely reach your answering system Remote accessRemote commands Alert tones Alert tones and lightsScreen icons Indicator lights USEDisplay screen messages Screen messagesTroubleshooting Incomplete messages System does not receive caller ID when on a callMy caller ID isn’t working System does not answer after the correct number of rings System does not respond to remote commandsDifficulty hearing messages System does not record messagesOutgoing announcement is not clear Common cure for electronic equipmentTaking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information FCC and Acta information Product identifier and REN informationProgramming/testing of emergency numbers Part 15 of FCC rules Limited warranty What does this limited warranty cover?How do you get warranty service? Technical specifications Index Index During message Remote access wallet cardAction Remote command Playback