Auto attendant operation
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| Using multiple auto attendants | |
03:59PM | 07/28 | AA | You may wish to set one or more additional | ||||
phones to act as auto attendant(s) when the | |||||||
EXT 11 |
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| primary auto attendant is turned off or busy. | ||||
CID: 50/200 |
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DTAD: 11/20 |
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| An auto attendant is busy when someone at that | ||||
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Total |
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| extension is: | |
number |
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| Auto attendant |
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of private |
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| is on |
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| • programming the phone, or | |
messages |
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| • accessing messages, or | ||
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Total number of |
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| • on an intercom call, or | ||||
central messages |
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| • dialing from the directory or call history, or | |
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| • using any of the lines to make or answer a | |
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| call, or | |
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| • when the DTAD is recording a message at | |
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| that extension. | |
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| You can choose a particular extension to always | |
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| be the primary auto attendant by setting that | |
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| extension to have the shortest auto attendant | |
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| pickup delay and setting the pickup delays of | |
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| other auto attendants in the order you choose. | |
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| Otherwise, the primary auto attendant may | |
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| change as the system automatically assigns | |
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| incoming calls among active auto attendants. |
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