AT&T 1080 manual Case of difficulty

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Appendix J

In case of difficulty

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your phone, available when contacting customer service. Please retain your receipt as your proof of purchase.

To purchase accessories or replacement parts, please contact customer service by visiting our website at www.telephones.att.com or calling 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.

My telephone appears to	• Make sure the power adapter is securely
be dead.	plugged into an outlet not controlled by a wall
	switch.
	• Make sure the telephone line cords are plugged
	firmly into the telephone base and the jack.
	• Unplug the telephone’s electrical power. Wait for
	approximately 15 seconds, then plug it back in.
	Allow up to one minute for the telephone to
	synchronize.
	• This system is not compatible with any other AT&T
	4-line small business telephones, except for the
	1080, 1070 and 1040 telephones.

System features, (intercom, transfer, hold release, etc.) do not work with my old AT&T 4-line telephones (984, 974, 945, etc.).

•This system is not compatible with any other AT&T 4-line small business telephones, except for the 1080, 1070 and 1040 telephones.

•Make sure that the LINE GROUP assignment is correct. See page 43 of the installation guide.

Intercom, hold, call pri- vacy or other advanced features do not work properly.

•If you have fiber optic service, (digital service to the building, analog service within the building,) VoIP (Voice over the Internet) service, or cable telephone service, the router that the system uses may interfere with system communication.

•If Line 1 is a DSL line, have a professional install a splitter on the telephone line. See the installation guide and contact your DSL service provider for more information.

•Make sure that the LINE GROUP assignment is correct. See page 43 of the installation guide.

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Contents Transfer a call and speak to the receiving party Call transferPress Transfer Answer a transferred callBasic intercom operations Intercom overviewMake an intercom call with the handset IntercomMake an intercom call with the speakerphone or headset End an intercom or page call Answer an intercom callPress Intercom VoiceA specific extension single-phone Auto-mute on Answer a single-phone Auto-mute offPress Intercom then to show page ALL All system-widePage-all shortcut To end the page allAnswer a system-wide Room monitor One-touch overview Preference One touchProgram One-touch storageOne-touch storage Press Speaker To dial a one-touch numberIf one-touch preference is set to Intercom To delete a one-touch number To view or delete a one-touch numberTo view a one-touch number To modify a one-touch number To modify a one-touch number Menu structure Directory overviewStore a name and number in the directory Store a pause in a directory number Store a Flash in a directory number Store a temporary tone signal in a directory numberReview directory entries Edit a directory entry Dial a number from the directory Dial and remove an entry from the directoryPress Speaker or Headset Remove a name and number from the directoryPress Enter to select View Entries Remove all entries from the directoryTo save an entry to a one-touch key Directory entries onAbout caller ID Caller ID operationHow caller ID works Display screen messages Unreviewed and total calls Call historyTo return a call Reviewing the call history and returning callsTo review the call history To remove a specific entry Press Call History To delete an entry or all entriesChanging the format of the caller ID number Press Call History to exit To store an entry to the directory or a one-touch keyTo save an entry to the directory Press Call History Message waiting and NEW Call light Call waiting and message waitingCID with call waiting Covm reset Incoming messages About the auto attendant and message recordingAbout auto attendant operation Using multiple auto attendants Auto attendant sequence for callers DIR OGM Auto attendant flow chartMessage capacity Answering system operationAnswer status Dtad setupToll saver Answer delayMessage alert Remote codeEnter Message lengthDtad intercept Call screeningAA DAY-OGM Dtad featuresTo record your announcement Private outgoing announcementTo delete your outgoing announcement To play your outgoing announcementTo playback private messages Private message playbackTo playback new messages To playback all messages new and oldTo delete all private messages Options during message playbackTo play back a memo To record and play memosTo record a memo To play back a two-way conversation To record a two-way conversationRemote access Turn answer status on Turn answer status offAbout central messages Central message playbackTo play back central messages To play back new messagesTo delete all central messages About system extension mailboxes SYS EXT mailboxTo delete all messages from one SYS EXT telephone Remove ext msgsGlossary Glossary Glossary Time/date Time/date Answer a delayed ring Set ring delay durationCentrex operation Pick up another station’s lineCentrex service call example EXT 12 Console is OFF CSL Delay Ring is set to 20 secondsConsole is OFF CSL Delay Ring is set to 16 seconds General product care Important product information Especially about telephone answering systems Especially about corded telephonesProduct identifier and REN information FCC and Acta informationConnection and use with the nationwide telephone network Repair instructionsHearing aid compatibility Programming/testing of emergency numbersRights of the telephone company Part 15 of FCC rules How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? 800 222-3111 in Canada, please dial 1 866 How do you get warranty service?Other limitations Technical specification Case of difficulty No dial tone on this Case of difficulty Make sure the ringer delay time page 34 Case of difficulty Case of difficulty Case of difficulty You need to speak into the microphone Case of difficulty Case of difficulty Index Index Action Remote command Remote access wallet card