AT&T 1080 manual Case of difficulty

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Appendix J

In case of difficulty

The messages on the system are very difficult to hear.

•If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone, you need to use the headset to hear messages (page 39 of the installation guide).

•Press [ VOLUME] on the telephone base to increase the volume.

The answering system does not respond to remote access com- mands.

•Make sure you are using the correct remote access code (page 108).

•Make sure you are calling from a touch-tone telephone (away from home). When dialing a number, you should hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering system.

•The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.

The auto attendant does not answer after the cor- rect number of rings.

•Make sure that there is an auto attendant telephone. (page 29).

•Make sure the answering system answer delay time (ANSWER DELAY, page 66) of all 1080 telephones in the same system are longer than the auto attendant answer delay time (AUTO ATT DELAY, page 49 of the installation guide).

•If you subscribe to the Centrex service provided by your local telephone company, make sure the CSL DELAY RING time (page 75 of the installation guide) is longer than the AUTO ATT DELAY (page 49 of the installation guide) and ANSWER DELAY time (page 66) on all system telephones

•Only the calls from the public lines (shared lines of all system phones) can be answered by the auto attendant system.

•If all auto-attendant extensions are being used, the system cannot answer incoming calls.

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Contents Transfer a call and speak to the receiving party Call transferPress Transfer Answer a transferred callBasic intercom operations Intercom overviewMake an intercom call with the handset IntercomMake an intercom call with the speakerphone or headset End an intercom or page call Answer an intercom callA specific extension single-phone VoicePress Intercom Auto-mute on Answer a single-phone Auto-mute offPress Intercom then to show page ALL All system-widePage-all shortcut To end the page allAnswer a system-wide Room monitor One-touch overview Preference One touchProgram One-touch storageOne-touch storage If one-touch preference is set to Intercom To dial a one-touch numberPress Speaker To view a one-touch number To view or delete a one-touch numberTo delete a one-touch number To modify a one-touch number To modify a one-touch number Menu structure Directory overviewStore a name and number in the directory Store a pause in a directory number Store a Flash in a directory number Store a temporary tone signal in a directory numberReview directory entries Edit a directory entry Dial a number from the directory Dial and remove an entry from the directoryPress Speaker or Headset Remove a name and number from the directoryPress Enter to select View Entries Remove all entries from the directoryTo save an entry to a one-touch key Directory entries onAbout caller ID Caller ID operationHow caller ID works Display screen messages Unreviewed and total calls Call historyTo review the call history Reviewing the call history and returning callsTo return a call Changing the format of the caller ID number To delete an entry or all entriesTo remove a specific entry Press Call History To save an entry to the directory Press Call History To store an entry to the directory or a one-touch keyPress Call History to exit CID with call waiting Call waiting and message waitingMessage waiting and NEW Call light Covm reset Incoming messages About the auto attendant and message recordingAbout auto attendant operation Using multiple auto attendants Auto attendant sequence for callers DIR OGM Auto attendant flow chartMessage capacity Answering system operationAnswer status Dtad setupToll saver Answer delayMessage alert Remote codeEnter Message lengthDtad intercept Call screeningAA DAY-OGM Dtad featuresTo record your announcement Private outgoing announcementTo delete your outgoing announcement To play your outgoing announcementTo playback private messages Private message playbackTo playback new messages To playback all messages new and oldTo delete all private messages Options during message playbackTo record a memo To record and play memosTo play back a memo To play back a two-way conversation To record a two-way conversationRemote access Turn answer status on Turn answer status offAbout central messages Central message playbackTo play back central messages To play back new messagesTo delete all central messages About system extension mailboxes SYS EXT mailboxTo delete all messages from one SYS EXT telephone Remove ext msgsGlossary Glossary Glossary Time/date Time/date Answer a delayed ring Set ring delay durationCentrex operation Pick up another station’s lineConsole is OFF CSL Delay Ring is set to 16 seconds EXT 12 Console is OFF CSL Delay Ring is set to 20 secondsCentrex service call example General product care Important product information Especially about telephone answering systems Especially about corded telephonesProduct identifier and REN information FCC and Acta informationConnection and use with the nationwide telephone network Repair instructionsRights of the telephone company Programming/testing of emergency numbersHearing aid compatibility Part 15 of FCC rules What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? 800 222-3111 in Canada, please dial 1 866 How do you get warranty service?Other limitations Technical specification Case of difficulty No dial tone on this Case of difficulty Make sure the ringer delay time page 34 Case of difficulty Case of difficulty Case of difficulty You need to speak into the microphone Case of difficulty Case of difficulty Index Index Action Remote command Remote access wallet card