AT&T 1080 manual Case of difficulty

Page 83

Appendix J

In case of difficulty

The system does not receive caller ID or the system does not display caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company.

The caller may not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.

If your phone is currently in use and a new call comes in, you must press the [] to see the new call. This procedure will allow you to see call waiting caller ID and caller ID from other lines on the phone.

Make sure the telephone line cords were provided with the telephone.

Common cure for

If the telephone is not responding normally, try

electronic equipment:

the following (in the order listed):

 

1. Disconnect the power to the telephone base.

 

2. Disconnect the spare battery (if the set has

 

one).

 

3. Wait a few minutes before connecting power to

 

the telephone base.

 

4. Re-install the spare battery (if the set has one).

 

5. Wait for the telephone to synchronize its

 

connection. This may take up to one minute.

The answering system does not answer at the correct time.

For private messages, make sure the answering system is on. ON is selected in ANSWER STATUS (page 57 of the installation guide).

If Toll Saver is activated, the number of rings changes to eleven seconds when there are new messages waiting (page 66).

If you subscribe to the Centrex service provided by your local telephone company, make sure

the ANSWER DELAY time (page 66) is shorter than the CSL DELAY RING time on the same telephone (page 75 of the installation guide).

If a 1080 extension is on a phone call, or recording, or playing any type of message or announcement, it will not be able to answer incoming calls.

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Contents Answer a transferred call Call transferTransfer a call and speak to the receiving party Press TransferBasic intercom operations Intercom overviewMake an intercom call with the handset IntercomMake an intercom call with the speakerphone or headset End an intercom or page call Answer an intercom callPress Intercom VoiceA specific extension single-phone Auto-mute on Answer a single-phone Auto-mute offTo end the page all All system-widePress Intercom then to show page ALL Page-all shortcutAnswer a system-wide Room monitor One-touch overview Preference One touchProgram One-touch storageOne-touch storage Press Speaker To dial a one-touch numberIf one-touch preference is set to Intercom To delete a one-touch number To view or delete a one-touch numberTo view a one-touch number To modify a one-touch number To modify a one-touch number Menu structure Directory overviewStore a name and number in the directory Store a pause in a directory number Store a Flash in a directory number Store a temporary tone signal in a directory numberReview directory entries Edit a directory entry Remove a name and number from the directory Dial and remove an entry from the directoryDial a number from the directory Press Speaker or HeadsetDirectory entries on Remove all entries from the directoryPress Enter to select View Entries To save an entry to a one-touch keyAbout caller ID Caller ID operationHow caller ID works Display screen messages Unreviewed and total calls Call historyTo return a call Reviewing the call history and returning callsTo review the call history To remove a specific entry Press Call History To delete an entry or all entriesChanging the format of the caller ID number Press Call History to exit To store an entry to the directory or a one-touch keyTo save an entry to the directory Press Call History Message waiting and NEW Call light Call waiting and message waitingCID with call waiting Covm reset Incoming messages About the auto attendant and message recordingAbout auto attendant operation Using multiple auto attendants Auto attendant sequence for callers DIR OGM Auto attendant flow chartMessage capacity Answering system operationAnswer status Dtad setupToll saver Answer delayMessage alert Remote codeEnter Message lengthDtad intercept Call screeningAA DAY-OGM Dtad featuresTo record your announcement Private outgoing announcementTo delete your outgoing announcement To play your outgoing announcementTo playback all messages new and old Private message playbackTo playback private messages To playback new messagesTo delete all private messages Options during message playbackTo play back a memo To record and play memosTo record a memo To play back a two-way conversation To record a two-way conversationRemote access Turn answer status on Turn answer status offTo play back new messages Central message playbackAbout central messages To play back central messagesTo delete all central messages About system extension mailboxes SYS EXT mailboxTo delete all messages from one SYS EXT telephone Remove ext msgsGlossary Glossary Glossary Time/date Time/date Pick up another station’s line Set ring delay durationAnswer a delayed ring Centrex operationCentrex service call example EXT 12 Console is OFF CSL Delay Ring is set to 20 secondsConsole is OFF CSL Delay Ring is set to 16 seconds General product care Important product information Especially about telephone answering systems Especially about corded telephonesRepair instructions FCC and Acta informationProduct identifier and REN information Connection and use with the nationwide telephone networkHearing aid compatibility Programming/testing of emergency numbersRights of the telephone company Part 15 of FCC rules How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? 800 222-3111 in Canada, please dial 1 866 How do you get warranty service?Other limitations Technical specification Case of difficulty No dial tone on this Case of difficulty Make sure the ringer delay time page 34 Case of difficulty Case of difficulty Case of difficulty You need to speak into the microphone Case of difficulty Case of difficulty Index Index Action Remote command Remote access wallet card