Polycom IP 600/601 manual Safety and Compliance, Part 15 Rules

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No Ringing

Verify incoming ring setting and volume levels:

•Adjust the ringing level from the front panel using the volume up/down keys.

•Check that ring type selection is not Silent Ring.

No Audio on Headset

Verify correct connections:

Verify successful outbound or inbound calling:

•As “No Display” above.

•Check same status of handset, headset (if connected) and through the hands-free speakerphone.

•Ensure the headset is plugged into the jack marked Headset at the rear of the phone.

•Ensure the headset amplifier (if pres- ent) is turned on and/or the volume is correctly adjusted.

•Ensure that headset is compatible with the phone.

No Response from Feature Key Presses

Verify phone is in active state:

•Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.

• Press Menu followed by System Status and Server Status to confirm line

is actively registered to the server.

•Reboot the phone to attempt re-reg- istration to the server.

Display shows “Network Link is Down”

Verify LAN cable is properly connected:

•Check termination at the switch or hub (furthest end of the cable from the phone).

•Check that the switch or hub is opera- tional (flashing link/status lights) or contact your System Administrator.

• Press Menu followed by System Status and Network Status. Scroll down

to verify LAN port is Active.

•Reboot the phone to attempt recon- nection to the network.

Safety and Compliance

Part 15 Rules

This device complies with Part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions:

1.This device may not cause harmful interference, and

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Contents User Guide SoundPoint IP 600/601 SIP Contents Troubleshooting Safety and Compliance Optional FeaturesSoundPoint IP Expansion Module Introduction Parts ListPower Adapter Polycom SoundPoint IP 600/601 SIPPowering Options for the SoundPoint IP 600/601 Installing SoundPoint IP 600/601 SIPSoundPoint IP AC Power Option Connecting Network and Power SourceIn-Line Power Option Connecting the Handset and Optional Headset Attaching the BaseFeatures Feature Key Description Key DescriptionsUsing Hands-Free Speakerphone Mode Using SoundPoint IP 600/601 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteGeneral Key Use Local ConferencingTransferring a Call Call TimerSplitting a Conference Ending a CallDo Not Disturb Volume AdjustmentCall Forwarding ForwardTime and Date Headset Memory ModeHeadset Hookswitch Display ContrastContact Directory Ring TypeCall Lists See also Distinctive Ringing / Call TreatmentDirectory To add or edit a contactTo search for a particular contact Select Corporate Directory Add Contacts From Corporate DirectorySpeed Dial Example To change a Speed Dial key assignmentMultiple Lines Multiple Keys Per Line Multiple Call AppearancesTo listen to voice messages Shared LinesVoice Mail Select Message Center*, †To set a distinctive ring for a local contact Distinctive Ringing / Call TreatmentMultilingual Support Localization Basic, Preferences, LanguageText Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Features, Presence, My StatusPresence / Status / Buddy Lists Select Instant MessagesSelect Contact Directory To add or delete a contact from your buddy listTo block or unblock a contact from buddy list To add a contact to your buddy list Features, Presence, Buddy StatusSelect Features, Presence, Buddy Status, Privacy List To view and change your privacy listSoundPoint IP Expansion Module SoundPoint IP Expansion Module Base Stand Installing the SoundPoint IP Expansion Module  LED Indicators Power Contacts Large Graphical DisplayInfrared Lens Base Stand Line Keys To Answer a Call Using SoundPoint IP Expansion ModuleTo Place a Call Followed by Basic, ContrastNo Dial-Tone TroubleshootingBusy Lamp Field BLF No Display, Incorrect Display, or Bad Con- trastSafety and Compliance Part 15 RulesModifications Installation InstructionsClass B Digital Device or Peripheral Plugs Acts as Disconnect DeviceExclusions Polycom Limited Warranty and Limitation LiabilityCE and Vcci Mark Limitations of Liability Warranty ExclusiveService Agreements DisclaimerGoverning Law Copyright NoticePolycom, Inc Willow Road Pleasanton, CA 94588-2708 USA