Panasonic KX-TG4023N, KX-TG4021, KX-TG4011 Programmable settings Problem Cause/solution

Page 38

Useful Information

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 10).
	L Fully charge the batteries (page 10).
	L Check the connections (page 10).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 23).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord
	is not connected. Check the connections.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have the
	unit repaired. If the working telephone does not
	operate properly, contact your service provider/
	telephone company.

Programmable settings

Problem	Cause/solution
The display is in a	L Change the display language (page 13).
language I cannot read.
I cannot register a handset	L The maximum number of handsets (6) is already
to a base unit.	registered to the base unit. Cancel unused
	handset registrations from the base unit (page 23).

Battery recharge

Problem	Cause/solution
The handset beeps and/or	L Battery charge is low. Fully charge the batteries
7flashes.	(page 10).
I fully charged the	L Clean the battery ends (S, T) and the charge
batteries, but 7still	contacts with a dry cloth and charge again.
flashes or the operating	L It is time to replace the batteries (page 10).
time seems to be shorter.

38For assistance, please visit http://www.panasonic.com/help

Image 38

Contents Expandable Digital Cordless Phone KX-TG4012 KX-TG4013KX-TG4022 KX-TG4023 KX-TG4024 KX-TG4073 KX-TG4074 Expandable Digital Cordless Answering SystemIntroduction Caller ID ServiceVoice Mail Service Important InformationKX-TG4071 series Model compositionKX-TG4011 series KX-TG4021 seriesAccessory information Supplied accessoriesAdditional/replacement accessories Expanding your phone systemRange extender Range extender KX-TGA405 Feature KX-TGA402 KX-TGA401 KX-TGA651 KX-TGA750Supplied Handset Not sold Separately For your safety Important safety instructions Other information Battery charge Setting upBattery installation ConnectionsBattery level Icon Intelligent eco modeDuring a power failure Operation Operating timeBase unit ControlsHandset Display Initial settingsBelt clip Display languageDate and time Dialing modeVoice guidance language Making calls Answering callsMute Useful features during a callHold FlashPrivacy mode Temporary tone dialing for rotary/pulse service usersPrivacy mode Handset clarity boosterFinding and calling a phonebook entry Shared phonebookAdding entries Add new entryChain dial Editing entriesErasing entries Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Caller list Answering device Play new msgCaller ID edit Date and time*1 Ringer volume*2Deregistration Key tone*7 On Programming Registering a unit Initial setting Registration HS registrationInitial setting Registration Deregistration Operating additional unitsCaller list Using Caller ID serviceCaller ID features Viewing the caller list and calling backErasing selected caller information Caller ID number auto edit featureEditing a caller’s phone number before calling back Erasing all caller informationStoring caller information to the phonebook MuteMemory capacity including your greeting message Answering systemTurning the answering system on/off Call screeningListening to messages using the base unit Greeting messageOperating the answering system Listening to messages using the handsetErasing all messages Calling back Caller ID subscribers onlyRemote operation Remote access codeUsing the answering system remotely Voice guidanceWhen the Spanish voice guidance is selected Answering system settingsRemote commands Turning on the answering system remotelyRecording time For voice mail service subscribersCaller’s recording time Voice mail service Transferring calls, conference calls IntercomHandset locator Making an intercom callWall mounting Charger Wall phone plate 83 mm 102 mm 4 inches InchesError messages TroubleshootingBattery recharge Problem Cause/solution Problem Cause/solutionProgrammable settings Problem Cause/solution Making/answering calls, intercom Caller ID Problem Cause/solution Liquid damage Problem Cause/solution Answering system KX-TG4021/KX-TG4071 seriesFCC and other information FCC RF Exposure Warning Guía Rápida Española Correcto IncorrectoSugerencias de operación Preguntas frecuentes Nserie KX-TG4011 TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at One Panasonic Way, Secaucus, New Jersey Warranty For United States and Puerto RicoShip-In Service Parts Labor One 1 YearLimited Warranty Limits And Exclusions Index Copyright For your future referenceAttach your purchase receipt here