Panasonic KX-TG7341NZ operating instructions Troubleshooting, General use Problem Cause/solution

Page 44

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 12).
	L Fully charge the batteries (page 13).
	L Check the connections (page 11).
	L Unplug the base unit’s AC adaptor to reset the
	unit and turn off the handset. Reconnect the
	adaptor, turn on the handset and try again.
	L The handset has not been registered to the
	base unit. Register the handset (page 26).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line
	cord is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the
	wall socket directly. If the unit operates
	properly, check the splitter.
	L Disconnect the base unit from the telephone
	line and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to
	have the unit repaired. If the working
	telephone does not operate properly, contact
	your service provider/telephone company.
I do not know how to erase y	L There are unviewed missed calls remaining.
(Missed call) from the display.	View them and erase yin the following way.
	1 K(middle soft key)
	2 {V}/{^}: “Caller List” i M
	3 Press {V} to search from the most recent
	call, or press {^} to search from the oldest
	call.

44

Image 44

Contents Model No. KX-TG7341NZ Caller ID Service Voice Mail ServiceIntroduction PreparationAccessory information Supplied accessoriesAdditional/replacement accessories Product informationExpanding your phone system Handset optional KX-TGA731AZFor your safety Battery General noticesImportant safety instructions For best performanceImportant notice Base unit location/avoiding noiseRoutine care Handset ControlsBase unit Handset display items Using the navigator keyDisplay During a power failure If you subscribe to a DSL/ADSL serviceConnections Soft key iconsBattery installation and replacement Operation Operating Time Battery chargeBattery level Battery icon Turning the power on/off Handset Setup Display Setup Select LanguageWall mounting Display languageHandset Setup Time Settings Set Date & Time Date and timeUsing the handset Using the base unitPause for PBX/long distance service users Making callsAnswering calls Useful features during a call MuteRecall/flash Call shareHandset key lock Call privacy HandsetHandset phonebook Adding entriesFinding and calling a phonebook entry Editing entriesCopying phonebook entries Chain dialCopying an entry Copying all entriesMaking a call using the speed dial keys Base unit speed dialAdding phone numbers to speed dial To erase a stored phone numberProgrammable settings Programming by scrolling through the display menusTop-menu Sub-menu Register H.set Keytones*4 Auto Talk*5 OffBase Unit Setup*1 Special instructions for programmable settings AlarmTime adjustment Caller ID subscribers only Handset Setup Time SettingsRegistering a unit Selecting area codes to be deleted automaticallyChanging the base unit PIN Personal Identification Number Operating additional unitsSetting the repeater mode Base Unit Setup Repeater ModeIncreasing the range of the base unit Deregistering a handsetUsing Caller ID service Caller ID featuresUsing toll services from Telecom or another company Missed callsCaller list Viewing the caller list and calling backEditing a caller’s phone number before calling back Erasing caller informationAnswering system Turning the answering system on/offMemory capacity Call screeningUsing a pre-recorded greeting message Greeting messageRecording your greeting message Playing back the greeting messageListening to messages using the base unit Listening to messages using the handsetOperating the answering system Erasing all messagesEditing the number before calling back Calling back Caller ID subscribers onlyAnswer System Erase Message Using the answering system remotely Remote commandsVoice guidance Turning on the answering system remotelyNumber of Rings Answering system settingsNumber of rings before the unit answers a call Caller’s recording time Recording TimeTo turn call screening on To turn call screening offVoice mail service Intercom Transferring callsMaking an intercom call Answering an intercom callAnswering a transferred call Handset Base unit Press Handset Conference callsHandset locator Characters available in each character entry mode When the unit displays the character entry screenCharacter entry Character entry modesCyrillic character table P Extended 1 character table NExtended 2 character table O Error messages Troubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Answering system Problem Cause/solutionProblem Cause/solution Liquid damage Problem Cause/solutionSpecifications Index Page Copyright PNQX1229ZA CC0908DJ0For your future reference