Panasonic KX-TG7341NZ Caller ID Problem Cause/solution, Answering system Problem Cause/solution

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	Useful Information

Caller ID

Problem	Cause/solution
Caller information is not	L You must subscribe to a Caller ID service.
displayed.	Contact your service provider/telephone
	company for details.
	L If your unit is connected to any additional
	telephone equipment, remove and plug the
	unit directly into the wall socket.
	L If you use a DSL/ADSL (JetStream) service,
	we recommend that you contact your
	DSL/ADSL service provider to have a
	DSL/ADSL Splitter installed. We do not
	recommend the use of generic DSL/ADSL
	filters. Contact your DSL/ADSL service
	provider for details.
	L Other telephone equipment such as a
	monitored Burglar Alarm or the modem in the
	SKY Digital decoder may be interfering with
	this unit. Disconnect the other equipment and
	try again.
Caller information is slow to	L Depending on your service provider/
display.	telephone company, the unit may display the
	caller’s information at 2nd ring or later.
	L Move closer to the base unit.
Time on the unit has shifted.	L Incorrect time information from incoming
	Caller ID changes the time. Set the time
	adjustment to off (page 25).

Answering system

Problem	Cause/solution
The unit does not record new	L The answering system is turned off. Turn it on
messages.	(page 30).
	L The message memory is full. Erase
	unnecessary messages (page 32).
	L The recording time is set to “Greeting
	Only”. Change the setting (page 36).
	L If you subscribe to the voice mail service,
	messages are recorded by your service
	provider/telephone company not your
	telephone. Change the unit’s number of rings
	setting or contact your service provider/
	telephone company (page 35).

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Contents Model No. KX-TG7341NZ Preparation Caller ID ServiceVoice Mail Service IntroductionProduct information Accessory informationSupplied accessories Additional/replacement accessoriesHandset optional KX-TGA731AZ Expanding your phone systemFor your safety General notices BatteryBase unit location/avoiding noise Important safety instructionsFor best performance Important noticeRoutine care Handset ControlsBase unit Handset display items Using the navigator keyDisplay Soft key icons During a power failureIf you subscribe to a DSL/ADSL service ConnectionsBattery installation and replacement Operation Operating Time Battery chargeBattery level Battery icon Display language Turning the power on/offHandset Setup Display Setup Select Language Wall mountingDate and time Handset Setup Time Settings Set Date & TimeMaking calls Using the handsetUsing the base unit Pause for PBX/long distance service usersAnswering calls Call share Useful features during a callMute Recall/flashCall privacy Handset Handset key lockEditing entries Handset phonebookAdding entries Finding and calling a phonebook entryCopying all entries Copying phonebook entriesChain dial Copying an entryTo erase a stored phone number Making a call using the speed dial keysBase unit speed dial Adding phone numbers to speed dialRegister H.set Keytones*4 Auto Talk*5 Off Programmable settingsProgramming by scrolling through the display menus Top-menu Sub-menuBase Unit Setup*1 Handset Setup Time Settings Special instructions for programmable settingsAlarm Time adjustment Caller ID subscribers onlyOperating additional units Registering a unitSelecting area codes to be deleted automatically Changing the base unit PIN Personal Identification NumberDeregistering a handset Setting the repeater modeBase Unit Setup Repeater Mode Increasing the range of the base unitMissed calls Using Caller ID serviceCaller ID features Using toll services from Telecom or another companyErasing caller information Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backCall screening Answering systemTurning the answering system on/off Memory capacityPlaying back the greeting message Using a pre-recorded greeting messageGreeting message Recording your greeting messageErasing all messages Listening to messages using the base unitListening to messages using the handset Operating the answering systemEditing the number before calling back Calling back Caller ID subscribers onlyAnswer System Erase Message Turning on the answering system remotely Using the answering system remotelyRemote commands Voice guidanceNumber of Rings Answering system settingsNumber of rings before the unit answers a call To turn call screening off Caller’s recording timeRecording Time To turn call screening onVoice mail service Answering an intercom call IntercomTransferring calls Making an intercom callAnswering a transferred call Handset Base unit Press Handset Conference callsHandset locator Character entry modes Characters available in each character entry modeWhen the unit displays the character entry screen Character entryCyrillic character table P Extended 1 character table NExtended 2 character table O Error messages General use Problem Cause/solution TroubleshootingBattery recharge Problem Cause/solution Programmable settings Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Answering system Problem Cause/solution Caller ID Problem Cause/solutionLiquid damage Problem Cause/solution Problem Cause/solutionSpecifications Index Page Copyright PNQX1229ZA CC0908DJ0For your future reference