Panasonic KX-TG6561BX, KX-TG6551BX operating instructions Caller ID Problem Cause/solution

TG6551-6561BX(e).book Page 46 Friday, July 23, 2010 10:06 AM

Useful Information

Problem	Cause/solution
Noise is heard, sound	L You are using the handset or base unit in an area with
cuts in and out.	high electrical interference. Re-position the base unit
	and use the handset away from sources of
	interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base unit
	and the telephone line jack. Contact your DSL/ADSL
	provider for details.
	L Unplug the base unit’s AC adaptor to reset the unit and
	turn off the handset. Reconnect the adaptor, turn on
	the handset and try again.
The handset does not	L The ringer volume is turned off. Adjust ringer volume
ring.	(page 24).
The base unit does not	L The ringer volume is turned off. Adjust ringer volume
ring.	(page 16).
I cannot make a call.	L The dialling mode may be set incorrectly. Change the
	setting (page 13).
	L The handset is too far from the base unit. Move closer
	and try again.
	L Another unit is in use. Wait and try again later.
	L Answering system is being used by the handset.*1
	Wait and try again later.
	L The key lock feature is turned on. Turn it off (page 18).
*1 KX-TG6561
Caller ID
Problem	Cause/solution
Caller information is	L You must subscribe to a Caller ID service. Contact
not displayed.	your service provider/telephone company for details.
	L If your unit is connected to any additional telephone
	equipment, remove and plug the unit directly into the
	wall jack.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base unit
	and the telephone line jack. Contact your DSL/ADSL
	provider for details.
	L Other telephone equipment may be interfering with
	this unit. Disconnect the other equipment and try
	again.

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