HP K manual Additional setup information, Microsoft’s plug-and-play messages do not appear

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9

Additional setup information

This section provides assistance in resolving installation and configuration issues, setting fax-header information using the front panel, and adding and removing software. The standard installation instructions are provided in your Setup Poster. Retain the poster in case you need to refer to it at a later time.

For comprehensive information, see the fully searchable Onscreen Guide. To access the guide, go to the Director, click Help, and choose Onscreen Guide.

Microsoft’s plug-and-play messages do not appear

If you installed the HP OfficeJet software first as requested on the Setup Poster and you are a Windows 95/98/2000/XP user, a series of Microsoft New Hardware Found messages should have appeared on your screen during software installation. This series of messages would have ended with the following Congratulations message; if you are a Windows NT 4.0 user, only this last message should have appeared.

If the Congratulations message did not appear, try the following:

•Make sure that only one cable, parallel or USB, is in use.

NOTE If you are using Windows XP, you must use a USB cable. Parallel cables will not work.

•If you are using a parallel cable, verify that it is an IEEE 1284 A-B cable.

•If you are using a USB cable with Windows 98 or 2000, verify that the cable is high- speed (12 Mbps) and does not exceed five meters in length, and verify that the PC is USB-ready. For more information about determining whether your PC is USB- ready, see your PC’s documentation or check with the PC’s manufacturer.

•Verify that the cable is securely connected to your HP OfficeJet and directly connected to the applicable port of your PC. After the cable is connected properly, turn your HP OfficeJet off and then on again.

•Turn your HP OfficeJet off and then on again, and then restart your PC.

Chapter 9—Additional setup information

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Contents HP OfficeJet K Series Safety Information Contents Technical information Use Hewlett-Packard’s support servicesFollowing shows the left side of the front panel Review your unit’s front panelFollowing shows the right side of the front panel Review the Director Use your HP OfficeJet with a PCIcon Indicates Review the status windowGet help Where can I find help?Get help Load the input tray with letter-, legal-, or A4-size paper Load paper or transparency film, or load originalsLoad paper or transparency film, or load originals Paper Tips Review tips for loading specific types of paperLoad the input tray with envelopes only works with printing HP OfficeJet K Series To do this for future copy jobs Set the paper typeTo do this for a print job Avoid paper jams Load originalsHP OfficeJet K Series Use the print features Select HP OfficeJet K Series Start a print jobUse the scan features To do this from your HP OfficeJet Begin a scanTo do this from within a program To do this from your PCHP OfficeJet K Series Use the copy features Initiate the copy process from your HP OfficeJet Make copiesInitiate the copy process from your PC Press Start COPY, Black or ColorClick Start Copy Stop copyingHP OfficeJet K Series Use the fax features To do this using the front panel Enable fax confirmationTo do this using the PC Press until Print Report Send Only appearsInitiate the fax process from your HP OfficeJet Send a faxPress Start FAX, Black or Color Initiate the fax process from your PC Click Send Fax Now Initiate the process from within a program Receive a fax manually Receive a faxPhone answering area, select Manual Save frequently used fax numbersMicrosoft’s plug-and-play messages do not appear Additional setup informationNew Hardware message appears Windows 95, 98, 2000, or XP Set up for network printing using Windows sharing Windows Add Printer featureTo install the print server Your PC is unable to communicate with your HP OfficeJetUse your HP OfficeJet with Windows Set basic fax settings using the front panelSet the date and time Set the fax headerSet the Rings to Answer setting Set the answer modeEnter text Check for dial tone Remove and reinstall your HP OfficeJet softwareInternet Use Hewlett-Packard’s support servicesCall in the U.S. post-warranty HP Distribution Center HP OfficeJet K Series Technical information Power specificationsRegulatory notices HP OfficeJet K Series Geräuschemission Declaration of Conformity HP OfficeJet K Series Index Save fax numbers 32 scan 2Group Speed Dial 3Delete Speed 4Print Speed Dial List C6747-90278