HP K manual Call in the U.S. post-warranty

Page 44

HP OfficeJet K Series

Call in the U.S. post-warranty

If your product is not under warranty, you can call (800) 999-1148. A per-call, out-of-warranty support fee will be charged to your credit card. You can also call (900) 555-1500 ($2.50 per minute) from 6:00 A.M. to 10:00 P.M. MST and Saturdays from 9:00 A.M. to 4:00 P.M. MST. Charges begin only when you are connected with a support technician. (Prices and hours are subject to change without notice.)

Call elsewhere in the world

The numbers listed below are current as of the printing date of this guide. For a list of current international HP Support Service numbers, visit this address:

www.officejet-support.com

For Korea, you can also visit this address:

www.hp.co.kr/

You can call the HP support center in the following countries/regions. If your country/region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

Country/Region

HP Technical Support

Country/Region

HP Technical Support

 

 

 

 

 

 

 

 

U.S. during warranty

(208) 323-2551

Kuwait

+971 4 883 8454

 

 

 

 

U.S. post-warranty

(800) 999-1148

Lebanon

+971 4 883 8454

(per-call charge)

 

 

 

 

 

 

 

U.S. post-warranty

(900) 555-1500

Malaysia

03-2952566

(per-minute charge)

 

 

 

 

 

 

 

Argentina

541 14 778-8380

Mexico

01-800-472-6684

 

 

 

 

Australia

+61-3-8877-8000

Netherlands

020-606-8751

 

 

 

 

Austria

0660-6386

New Zealand

(09) 356 6640

 

 

 

 

Bahrain

+971 4 883 8454

Norway

22-11-6299

 

 

 

 

Belgium (Dutch)

02-626-8806

Oman

+971 4 883 8454

 

 

 

 

Belgium (French)

02-626-8807

Palestine

+971 4 883 8454

 

 

 

 

Brazil

55-11-829-6612

Philippines

632-867-3551

 

 

 

 

Canada during warranty

(905) 206-4663

Poland

022-375065

 

 

 

 

Canada post-warranty

1-877-621-4722

Portugal

01-3180065

(per-call charge)

 

 

 

 

 

 

 

Chile

800-360-999

Qatar

+971 4 883 8454

 

 

 

 

Czech Republic

420 2 61307 310

Russia

095-9235001

 

 

 

 

Denmark

39-29-4099

Saudi Arabia

+971 4 883 8454

 

 

 

 

Europe (English)

+44-171-512-5202

Singapore

2725300

 

 

 

 

Egypt

+971 4 883 8454

South Africa (RSA)

011-8061030

 

 

 

 

Finland

02-03-47-288

Spain

902-321-123

 

 

 

 

France

01-43-623-434

Sweden

08-619-2170

 

 

 

 

Germany

0180-525-8143

Switzerland (French)

084-880-1111

 

 

 

 

Greece

01-6896411

Switzerland (German)

084-880-1111

 

 

 

 

Hong Kong

800-96-7729

Taiwan

886-2-2717-0055

 

 

 

 

Hungary

01-2524505

Thailand

662-661-4011

 

 

 

 

India

91-11-682-6035

Turkey

01-2245925

 

 

 

 

Indonesia

62-21-350-3408

United Arab Emirates

+971 4 883 8454

 

 

 

 

Ireland

01-662-5525

United Kingdom

0171-512-5202

 

 

 

 

Israel

09-9524848

Venezuela

800-47-888

 

 

 

 

40

Chapter 10—Use Hewlett-Packard’s support services

Page 43 Page 45
Image 44
Page 43 Page 45
Contents HP OfficeJet K Series Safety Information Contents Use Hewlett-Packard’s support services Technical informationReview your unit’s front panel Following shows the left side of the front panelFollowing shows the right side of the front panel Use your HP OfficeJet with a PC Review the DirectorReview the status window Icon IndicatesWhere can I find help? Get helpGet help Load paper or transparency film, or load originals Load the input tray with letter-, legal-, or A4-size paperLoad paper or transparency film, or load originals Review tips for loading specific types of paper Paper TipsLoad the input tray with envelopes only works with printing HP OfficeJet K Series To do this for a print job Set the paper typeTo do this for future copy jobs Load originals Avoid paper jamsHP OfficeJet K Series Use the print features Start a print job Select HP OfficeJet K SeriesUse the scan features Begin a scan To do this from your HP OfficeJetTo do this from your PC To do this from within a programHP OfficeJet K Series Use the copy features Make copies Initiate the copy process from your HP OfficeJetInitiate the copy process from your PC Press Start COPY, Black or ColorStop copying Click Start CopyHP OfficeJet K Series Use the fax features Enable fax confirmation To do this using the front panelTo do this using the PC Press until Print Report Send Only appearsPress Start FAX, Black or Color Send a faxInitiate the fax process from your HP OfficeJet Initiate the fax process from your PC Click Send Fax Now Initiate the process from within a program Receive a fax Receive a fax manuallySave frequently used fax numbers Phone answering area, select ManualAdditional setup information Microsoft’s plug-and-play messages do not appearNew Hardware message appears Windows 95, 98, 2000, or XP Windows Add Printer feature Set up for network printing using Windows sharingTo install the print server Your PC is unable to communicate with your HP OfficeJetSet basic fax settings using the front panel Use your HP OfficeJet with WindowsSet the date and time Set the fax headerEnter text Set the answer modeSet the Rings to Answer setting Remove and reinstall your HP OfficeJet software Check for dial toneUse Hewlett-Packard’s support services InternetCall in the U.S. post-warranty HP Distribution Center HP OfficeJet K Series Power specifications Technical informationRegulatory notices HP OfficeJet K Series Geräuschemission Declaration of Conformity HP OfficeJet K Series Index Save fax numbers 32 scan 2Group Speed Dial 3Delete Speed 4Print Speed Dial List C6747-90278
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