HP 3100 manual Test fax setup, Fax test failed, To print the fax log from the control panel

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Chapter 5

Duration

Number of pages

Result (status) of transmission

To print the fax log from the control panel

1.On the control panel, press Reports.

2.Press the arrow key to move down to Fax Log, and then press OK.

Test fax setup

You can test your fax setup to check the status of the HP Fax and to make sure it is set up properly for faxing. Perform this test after you have completed setting up the HP Fax for faxing. The test does the following:

Tests the fax hardware

Verifies the correct type of phone cord is connected to the HP Fax

Checks that the phone cord is plugged into the correct port

Checks for a dial tone

Checks for an active phone line

Tests the status of your phone line connection

The HP Fax prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test.

To test fax setup

1.Set up the HP Fax for faxing according to your particular home or office setup instructions.

2.Make sure the print cartridges are installed, and that full-size paper is loaded in the input tray before starting the test.

3.From the control panel, press Setup.

4.Select Tools, and then select Run Fax Test.

The HP Fax displays the status of the test on the display and prints a report.

5.Review the report.

If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.

If the test fails, review the report for more information on how to fix any problems found.

The fax test failed

If you ran a fax test and the test failed, review the report for basic information about the error and to see which part of the test failed. To resolve the error, locate the topic that best matches the test failure and try the solutions.

After you resolve any problems found, run the fax test again to make sure it passes and the HP Fax is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP Support. Go to www.hp.com/support. If

46 Configure and manage

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Contents HP 3100 Fax series HP 3100 Fax series Hewlett-Packard Company notices Safety informationCopyright information Page Contents Fax CopySupport and warranty Configure and manageHP supplies and fax specifications Maintain and troubleshootRegulatory information Understand the HP Fax parts Get startedFind other resources for the product Resource Description LocationFront view Back viewControl panel buttons and lights Label Icon Name and DescriptionLoad full-size paper To load full-size paper Load originals To load an original in the document feeder traySend a basic fax Change HP Fax settingsTo change settings from the control panel To select the answer mode via the control panel Set the answer modeSet up faxing for the HP Fax To send a basic fax from the control panelSet up faxing parallel phone systems Countries/regions with a parallel-type phone systemSerial-type fax setup Control panel menus Setup MenuUse the HP Fax Fax Menu Copy MenuMessage type Use control panel menusControl-panel message types To enter text Text and symbolsType numbers and text on the control-panel keypad To enter a space, pause, or symbol Set up speed-dial entriesAvailable symbols for dialing fax numbers To erase a letter, number, or symbolSet up a speed-dial group Set up fax numbers as speed-dial entries or groupsSet up speed-dial entries Print and view a list of speed-dial entries Tips for selecting and using print mediaSelect print media Photo mediaSet minimum margins Understand specifications for supported mediaUnderstand supported media types and weights Understand supported sizesSend a fax manually from a phone FaxSend a fax To send a fax manually using the attached handset To initiate a fax manually from an external phoneSend a fax from memory Send a fax using monitor dialingTo send a fax using monitor dialing from the control panel Press Start FAX Black or Start FAX ColorSend a fax to multiple recipients To cancel a scheduled faxSchedule a fax to send later To schedule a fax from the control panelPress Start FAX Black again To send a fax to multiple recipients using group speed dialSend a color original or image/embedded picture fax Press Start FAX Color Change the fax resolution and Lighter/Darker settingsChange the fax resolution Set new default settings To change the resolution from the control panelChange the Lighter / Darker setting To set new default settings from the control panelReceive a fax Send a fax in Error Correction ModeTo change the ECM setting from the control panel Receive a fax manuallySet up backup fax reception To receive a fax manuallyReprint received faxes from memory Poll to receive a faxSet the paper size for received faxes To set up poll to receive a fax from the control panelForward faxes to another number To forward faxes from the control panelSet automatic reduction for incoming faxes Select Basic Fax Setup and then select Fax Paper SizeSet the junk fax mode Block junk fax numbersRemove numbers from the junk fax list Add numbers to the junk fax listTo select a number from the caller ID list To remove numbers from the list of junk fax numbersSet the number of rings before answering Change fax settingsConfigure the fax header Change the answer ring pattern for distinctive ring Set the fax error correction modePress Advanced Fax Setup, and then press Distinctive Ring Set the dial typeSet the fax speed Select Advanced Fax Setup, and then press Fax SpeedSet the redial options To set the fax speed from the control panelTo cancel a number you are dialing Cancel a faxTo cancel a fax Fax over the InternetCopy Change the copy settingsTo save the current settings as defaults for future jobs Make copies from the control panelSet the copy paper type Set the number of copiesSet the copy paper size To change the copy quality from the control panel Change copy speed or qualityResize an original to fit onto letter or A4 paper To resize a document from the control panelCopy a legal-size document onto letter paper Adjust the lightness and darkness of your copyTo adjust the copy contrast from the control panel Enhance blurred areas of your copyTo copy a blurred document from the control panel Cancel a copy jobEnhance light areas of your copy Press Start Copy ColorUse reports Configure and manageManage the HP Fax Print fax confirmation reportsPrint fax error reports Print and view the fax logFax test failed Test fax setupTo test fax setup To print the fax log from the control panelFax Connected to Active Telephone Wall Jack test failed SolutionFax Hardware Test failed Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failedFax Line Condition test failed Print cartridges Maintain and troubleshootWork with print cartridges Handle the print cartridges Replace the print cartridgesTo replace the print cartridges Close the print cartridge door Align the print cartridges Clean the print cartridgesTo clean the print cartridges from the control panel To align the cartridges from the control panel at any timeClean the print cartridge contacts To clean the print cartridge contactsClean the area around the ink nozzles To clean the area around the ink nozzles Store print cartridgesClean the HP Fax Clean the glass stripClean the white strip To clean the white stripClean the exterior Troubleshooting tips and resourcesSolve printing problems Problem Possible solution Poor print quality and unexpected printoutsSolve paper-feed problems Solve copy problemsDocuments are missing or faded Solve fax problems DefectsHP Fax is having problems sending and receiving faxes Problem Problem Possible solution Problem Troubleshoot setup issues To extend your phone cordClear paper jams To clear a paper jam from the rear doorAvoid paper jams To clear a paper jam in the automatic document feederHP media HP supplies and fax specificationsOrder printing supplies online Supplies Print cartridgesMemory specifications Physical specificationsProduct features and capacities Print specificationsElectrical specifications Fax specificationsEnvironmental specifications Acoustic emission specifications noise levels per ISOAppendix a Obtain HP telephone support Support and warrantyObtain electronic support Before you callSupport process After the phone support period Additional warranty optionsPrepare the HP Fax for shipment HP support by phonePack the HP Fax To pack the HP FaxWarranty HP product Duration of limited warrantyFCC statement Regulatory informationFCC statement Noise emission statement for Germany GeräuschemissionAutomatic Dialers Regulatory model number Environmental product stewardship programEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Declaration of conformity Declaration of ConformityIndex Page Page Page Page CB820-90001* *CB820-90001
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