HP
C6180, C6150
manual
Troubleshooting
Specs
Install
Error codes
Weak signal
Restore network defaults
Wired network setup
Warranty
Ink cartridge problem
Access the onscreen Help
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Contents
HP Photosmart C6100 All-in-One series
Basics Guide
Hewlett-Packard Company notices
Contents
Index
Copy
Print photos
Print from your computer
Scan
HP All-in-One at a glance
Label Description
Control panel features
Label Name and Description
Use the HP Photosmart software
Find more information
Access the onscreen Help
HP Photosmart Mac Help appears
If you want to
Wired network setup
See this section
What you need for a wired network
Connect the HP All-in-One to the network
Install the software for a network connection
To connect the HP All-in-One to the network
To install the Windows HP All-in-One software
To install the Mac HP All-in-One software
Integrated wireless Wlan 802.11 network setup
What you need for an integrated wireless Wlan 802.11 network
Connect to an integrated wireless Wlan 802.11 network
To connect the HP All-in-One with the Wireless Setup Wizard
If you do not see your network name in the list
What you need for an ad hoc network
Wireless ad hoc network setup
Prepare a Windows XP computer
On the Windows Control Panel, click Security Center
To disable LAN connections with Windows XP
To prepare your computer
To create a network profile
Prepare a Mac
To create a new network profile
Select Create Network…
Create a network profile for other operating systems
Click Show Options
Communication mode Ad Hoc Encryption enabled
Connect to a wireless ad hoc network
To connect to a wireless ad hoc network
Connect to additional computers on a network
Change basic network settings from the control panel
Manage your network settings
To run the Wireless Setup Wizard
To restore network defaults
To view and print the network settings
Restore network defaults
Turn the wireless radio on and off
Automatic Full Half
To access the Embedded Web Server
IP Address Subnet Mask Default Gateway
Access the Embedded Web Server
Use the Embedded Web Server
To access the Embedded Web Server setup wizard
Network configuration page definitions
Use the Embedded Web Server setup wizard
General network settings
Wired 802.3 network settings
Parameter
When you use the web or send an e-mail message, you use a
Wireless 802.11 network settings
Plugged in and connected to an active network
Ssid
Parameter
Bluetooth settings
Set up the HP All-in-One for faxing
Countries/regions with a parallel-type phone system
Choose the correct fax setup for your home or office
USA
Select your fax setup case
Recommended fax setup for parallel-type phone systems
Other equipment/ services sharing your fax line
Recommended fax setup for serial-type phone systems
Up modem, and answering
Service
Not applicable
Machine
Case a Separate fax line no voice calls received
Case B Set up the HP All-in-One with DSL
To set up the HP All-in-One with a separate fax line
Back view of the HP All-in-One
To set up the HP All-in-One with DSL
Fax setup
Case D Fax with a distinctive ring service on the same line
To set up the HP All-in-One with a distinctive ring service
To set up the HP All-in-One with a shared voice/fax line
Case E Shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the HP All-in-One with voice mail
To set up the HP All-in-One with a computer dial-up modem
Case H Shared voice/fax line with computer dial-up modem
Example of a parallel splitter
Fax setup
Case I Shared voice/fax line with answering machine
Answering machine
Fax setup
Example of a parallel splitter
Fax setup
Example of a parallel splitter
Change settings on the HP All-in-One to receive faxes
Set the answer mode
Set the number of rings before answering
To set the answer mode
Change the answer ring pattern for distinctive ringing
To set a default fax header from the control panel
Test your fax setup
To test your fax setup from the control panel
Set the fax header
Fax setup
Load an original in the automatic document feeder
Load originals and load paper
To load an original in the document feeder tray
Load 10 x 15 cm 4 x 6 inch photo paper
Load an original on the glass
To load an original on the glass
Avoid paper jams
To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray
Scan an original to a computer
Make a copy
Scan an image
To make a copy from the control panel
Press OK to select Select Computer
Make reprints of your photos
Press Scan Menu
Press Reprints
Print Options
Defaults option
Scan an original to a memory card or storage device
Print Preview
Print 10 x 15 cm 4 x 6 inch photos
To print one or more 10 x 15 cm 4 x 6 inch photos
To edit the selected photo before printing
Print from a software application
To print more than one copy of the selected photo
To select additional photos for printing
To print from a software application Windows
To print from a software application Mac
To send a basic fax from the control panel
Send a basic fax
Replace the ink cartridges
Press Fax Menu
To replace the ink cartridges
Use the HP All-in-One features
Align the printer
Clean the HP All-in-One
To align the printer from the control panel
Clean the glass
To clean the glass
Clean the exterior
Clean the lid backing
To clean the lid backing
Troubleshooting common setup issues
Uninstall and reinstall the software
To uninstall from a Windows computer and then reinstall
To uninstall from a Mac and then reinstall
Hardware setup troubleshooting
HP All-in-One will not turn on
Display shows the wrong language
To set your language and country/region
Fax setup troubleshooting
Wrong measurements are showing in menus on the display
Fax Connected to Active Telephone Wall Jack test failed
Fax test failed
Fax Hardware Test failed
What to do
Phone Cord Connected to Correct Port on Fax test failed
Using Correct Type of Phone Cord with Fax test failed
Dial Tone Detection test failed
Fax Line Condition test failed
HP All-in-One is having problems sending and receiving faxes
Troubleshooting and support
Troubleshooting and support
Try setting the Fax Speed to Medium 14400 or Slow
If you hear noise, do the following
HP All-in-One cannot send faxes, but can receive faxes
HP All-in-One is having problems sending a manual fax
HP All-in-One cannot receive faxes, but can send faxes
Telephone wall jack
Troubleshooting and support
Fax tones are recorded on my answering machine
Telephone wall jack
Network troubleshooting
Wired network setup troubleshooting
To establish an active network connection
Received a System Requirements Error No TCP/IP
Printer not Found screen appears during installation
To make sure your network connection is active
To print the network configuration
Wireless setup troubleshooting
You do not see the Ssid
Weak signal
Error message Cannot connect to network
Error message Invalid WEP Key
Cause An invalid WEP key was entered
Error message Invalid passphrase
Network software installation troubleshooting
Error message More than 1 SecureEZ Setup access point found
Clear paper jams
To clear a paper jam from the rear door
To clear a paper jam in the automatic document feeder
Ink cartridge messages
Calibration error
Information on ink cartridges
Cannot print
Ink cartridges are expired
Ink cartridge problem
Ink cartridges are empty
Ink expiration near
Non-HP ink
Print head assembly is stalled
Original HP ink depleted
Printer alignment failed
To clear the print head assembly
Print head failure
Replace ink cartridges soon
Wrong ink cartridges installed
HP support by phone
Additional warranty options
Support process
Phone support period Placing a call
System requirements
Paper specifications
Print specifications
Paper tray capacities
Fax specifications
Copy specifications
Scan specifications
Physical specifications
Regulatory notices
Environmental specifications
Ink cartridge warranty information
Regulatory model identification number
Warranty
Index
Left arrow
Basics Guide 113
114
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