HP C6180, C6150 manual Non-HP ink, Original HP ink depleted, Print head assembly is stalled

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remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All- in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty.

For more information, see:

●Replace the ink cartridges

●Ink cartridge warranty information

Non-HP ink

Cause The HP All-in-One detected non-HP ink. Solution Replace the indicated ink cartridge(s).

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non- HP ink will not be covered under warranty.

If you believe you purchased genuine HP ink cartridge(s), go to:

www.hp.com/go/anticounterfeit

For more information, see:

Replace the ink cartridges

Original HP ink depleted

Cause The original HP ink in the indicated ink cartridge(s) has been depleted.

Solution Replace the indicated ink cartridge(s) or press OK on the control panel to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non- HP ink will not be covered under warranty.

For more information, see:

Replace the ink cartridges

Print head assembly is stalled

Cause The print head assembly is blocked.

Troubleshooting and support

Basics Guide

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Contents HP Photosmart C6100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents Index Copy Print photosPrint from your computer ScanHP All-in-One at a glance Label DescriptionControl panel features Label Name and Description Use the HP Photosmart software Find more information Access the onscreen HelpHP Photosmart Mac Help appears If you want to Wired network setupSee this section What you need for a wired network Connect the HP All-in-One to the networkInstall the software for a network connection To connect the HP All-in-One to the networkTo install the Windows HP All-in-One software To install the Mac HP All-in-One softwareIntegrated wireless Wlan 802.11 network setup What you need for an integrated wireless Wlan 802.11 networkConnect to an integrated wireless Wlan 802.11 network To connect the HP All-in-One with the Wireless Setup WizardIf you do not see your network name in the list What you need for an ad hoc network Wireless ad hoc network setupPrepare a Windows XP computer On the Windows Control Panel, click Security Center To disable LAN connections with Windows XPTo prepare your computer To create a network profilePrepare a Mac To create a new network profileSelect Create Network… Create a network profile for other operating systemsClick Show Options Communication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc networkTo connect to a wireless ad hoc network Connect to additional computers on a network Change basic network settings from the control panel Manage your network settingsTo run the Wireless Setup Wizard To restore network defaults To view and print the network settingsRestore network defaults Turn the wireless radio on and offAutomatic Full Half To access the Embedded Web Server IP Address Subnet Mask Default GatewayAccess the Embedded Web Server Use the Embedded Web ServerTo access the Embedded Web Server setup wizard Network configuration page definitionsUse the Embedded Web Server setup wizard General network settingsWired 802.3 network settings ParameterWhen you use the web or send an e-mail message, you use a Wireless 802.11 network settings Plugged in and connected to an active network Ssid Parameter Bluetooth settings Set up the HP All-in-One for faxing Countries/regions with a parallel-type phone systemChoose the correct fax setup for your home or office USASelect your fax setup case Recommended fax setup for parallel-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for serial-type phone systems Up modem, and answering ServiceNot applicable MachineCase a Separate fax line no voice calls received Case B Set up the HP All-in-One with DSLTo set up the HP All-in-One with a separate fax line Back view of the HP All-in-OneTo set up the HP All-in-One with DSL Fax setup Case D Fax with a distinctive ring service on the same line To set up the HP All-in-One with a distinctive ring serviceTo set up the HP All-in-One with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail To set up the HP All-in-One with voice mail To set up the HP All-in-One with a computer dial-up modemCase H Shared voice/fax line with computer dial-up modem Example of a parallel splitter Fax setup Case I Shared voice/fax line with answering machine Answering machineFax setup Example of a parallel splitter Fax setup Example of a parallel splitter Change settings on the HP All-in-One to receive faxes Set the answer modeSet the number of rings before answering To set the answer modeChange the answer ring pattern for distinctive ringing To set a default fax header from the control panel Test your fax setupTo test your fax setup from the control panel Set the fax headerFax setup Load an original in the automatic document feeder Load originals and load paperTo load an original in the document feeder tray Load 10 x 15 cm 4 x 6 inch photo paper Load an original on the glassTo load an original on the glass Avoid paper jams To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayScan an original to a computer Make a copyScan an image To make a copy from the control panelPress OK to select Select Computer Make reprints of your photosPress Scan Menu Press ReprintsPrint Options Defaults optionScan an original to a memory card or storage device Print PreviewPrint 10 x 15 cm 4 x 6 inch photos To print one or more 10 x 15 cm 4 x 6 inch photosTo edit the selected photo before printing Print from a software applicationTo print more than one copy of the selected photo To select additional photos for printingTo print from a software application Windows To print from a software application MacTo send a basic fax from the control panel Send a basic faxReplace the ink cartridges Press Fax MenuTo replace the ink cartridges Use the HP All-in-One features Align the printer Clean the HP All-in-OneTo align the printer from the control panel Clean the glass To clean the glassClean the exterior Clean the lid backingTo clean the lid backing Troubleshooting common setup issues Uninstall and reinstall the softwareTo uninstall from a Windows computer and then reinstall To uninstall from a Mac and then reinstall Hardware setup troubleshootingHP All-in-One will not turn on Display shows the wrong language To set your language and country/regionFax setup troubleshooting Wrong measurements are showing in menus on the displayFax Connected to Active Telephone Wall Jack test failed Fax test failedFax Hardware Test failed What to doPhone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed HP All-in-One is having problems sending and receiving faxes Troubleshooting and support Troubleshooting and support Try setting the Fax Speed to Medium 14400 or Slow If you hear noise, do the following HP All-in-One cannot send faxes, but can receive faxesHP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes Telephone wall jack Troubleshooting and support Fax tones are recorded on my answering machine Telephone wall jack Network troubleshooting Wired network setup troubleshootingTo establish an active network connection Received a System Requirements Error No TCP/IPPrinter not Found screen appears during installation To make sure your network connection is activeTo print the network configuration Wireless setup troubleshootingYou do not see the Ssid Weak signal Error message Cannot connect to networkError message Invalid WEP Key Cause An invalid WEP key was enteredError message Invalid passphrase Network software installation troubleshootingError message More than 1 SecureEZ Setup access point found Clear paper jams To clear a paper jam from the rear doorTo clear a paper jam in the automatic document feeder Ink cartridge messages Calibration errorInformation on ink cartridges Cannot printInk cartridges are expired Ink cartridge problemInk cartridges are empty Ink expiration nearNon-HP ink Print head assembly is stalledOriginal HP ink depleted Printer alignment failed To clear the print head assemblyPrint head failure Replace ink cartridges soonWrong ink cartridges installed HP support by phone Additional warranty optionsSupport process Phone support period Placing a callSystem requirements Paper specificationsPrint specifications Paper tray capacitiesFax specifications Copy specificationsScan specifications Physical specificationsRegulatory notices Environmental specificationsInk cartridge warranty information Regulatory model identification numberWarranty Index Left arrow Basics Guide 113 114

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