HP C4344 manual Warranty, HP product Duration of limited warranty

Page 62

Chapter 5

Warranty

Technical information

HP product

Duration of limited warranty

Software Media

90 days

Printer

1 year

Print or Ink cartridges

Until the HP ink is depleted or the “end of warranty” date printed

 

on the cartridge has been reached, whichever occurs first. This

 

warranty does not cover HP ink products that have been refilled,

 

remanufactured, refurbished, misused, or tampered with.

Accessories

1 year unless otherwise stated

A.Extent of limited warranty

1.Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2.For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free.

3.HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

a.Improper maintenance or modification;

b.Software, media, parts, or supplies not provided or supported by HP;

c.Operation outside the product's specifications;

d.Unauthorized modification or misuse.

4.For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of

anon-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5.If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.

6.If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7.HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8.Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9.HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C.Limitations of liability

1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2.TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D.Local law

1.This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2.To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c.Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

3.THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

HP Limited Warranty

Dear Customer,

You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2

United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

60 Technical information

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Contents Basics Guide Hewlett-Packard Company notices Contents HP All-in-One overview HP All-in-One at a glanceControl panel buttons HP All-in-One overviewFind more information Setup Guide Onscreen HelpSet up the HP All-in-One for faxing Countries/regions with a parallel-type phone systemChoose the correct fax setup for your home or office Select your fax setup case Not applicable Case a Separate fax line no voice calls received Back view of the HP All-in-OneCase B Set up the HP All-in-One with DSL To set up the product with a separate fax lineTo set up the product with DSL Case D Fax with a distinctive ring service on the same line To set up the product with a distinctive ring serviceTo set up the product with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail Do one of the following, depending on your phone systemTo set up the product with voice mail To set up the product with a computer dial-up modemCase H Shared voice/fax line with computer dial-up modem Fax setup Case I Shared voice/fax line with answering machine Fax setup Back view of the HP All-in-One Fax setup 10 Back view of the HP All-in-One To set the Auto Answer setting Change settings on the HP All-in-One to receive faxesChoose the recommended answer setting for your setup Change the answer ring pattern for distinctive ringingSet the fax header Test your fax setupTo test your fax setup from the control panel To set a fax header from the control panelFax setup To load small-size photo paper in the input tray Load originals and load paperTo load an original on the glass To print one or more 10 x 15 cm 4 x 6 inch photos Avoid paper jamsPrint 10 x 15 cm 4 x 6 inch photos Scan an image XD-Picture CardTo scan to a computer Make a copySend a basic fax To make a copy from the control panelIf you have another page to fax Receive a faxTo send a basic fax from the control panel If you do not have another page to faxTo replace the print cartridges Replace the print cartridgesTo receive a fax manually Replace the print cartridges Close the print cartridge door Clean the lid backing Clean the HP All-in-OneClean the glass To clean the glassChapter To uninstall and reinstall the software Uninstall and reinstall the softwareTroubleshooting common setup issues Solution Setup troubleshootingSolution 2 Reset the product Product will not turn onSolution 5 Contact HP support for service Solution 3 Press the On button more slowlySolution 4 Contact HP to replace the power supply After setting up the product, it does not print Solution 2 Turn on the product Fax setup troubleshootingProduct is having problems sending and receiving faxes Troubleshooting and support Solution 7 Check the phone line for noise Solution 5 Try removing the splitterSolution 6 Make sure the telephone wall jack works properly Troubleshooting and support Solution 13 Check for and resolve any error messages Solution 14 Lower the fax speedProduct cannot receive faxes, but can send faxes Solution 2 Check the Auto Answer settingSolution 3 Set the product to answer faxes manually Solution Troubleshooting and support Solution 10 Clear the memory of the product Solution 11 Check for error messages on the displayFax tones are recorded on my answering machine Solution 2 Set up the product to answer faxes automatically Solution 4 Check the receiving fax machine for problems Solution 2 Check the fax numberSolution 3 Dial the fax number more slowly Product cannot send faxes, but can receive faxesFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failedPhone Cord Connected to Correct Port on Fax test failed To plug the phone cord into the correct portUsing Correct Type of Phone Cord with Fax test failed Fax Line Condition test failed Dial Tone Detection test failed Clear paper jams To clear a paper jam from the rear doorSupport process Print cartridge troubleshootingIf you have a problem, follow these steps Regulatory notices Product specificationsSystem requirements Warranty HP product Duration of limited warranty$UJHQWLQD
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