Troubleshooting Guide | 7 |
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Error Message | Problem |
Watchdog Failure!
A
The pump motor’s software was unable to track whatever the pump was in the process of doing.
B
The line voltage may be bad.
C
There may be significant electrical noise affecting the pump motor.
Solution
A
Turn the unit’s power off and on, adjust the settings, and attempt to resume pumping.
B
1.Use a multimeter to measure the line voltage used by the pump motor.
2.Compare the voltage rating on the unit's label (on the back of the pump motor) with the line voltage to make sure that you are using the correct line voltage. The pump motor requires line voltages of 90 to 130 Vac (for 115 Vac units) or 190 to 260 Vac (for
220 Vac units).
3.If the line voltage is inappropriate for the pump motor; move it to another line voltage source.
C
Check the pumping environment for devices that could be creating electrical noise. If possible, shut off these devices or move the pump motor to another location.
D
There may be a problem with the microprocessor.
D
Turn the unit’s power off and on, adjusting the settings, and attempt to resume pumping. If the problem persists, call Customer Service.